![\"Leadership](\"https://www.seebtm.com/wp-content/uploads/TN-Adriana.jpg\")
Since there are some perfect selfie spots inside the hotel, the owners hired Debra Barraud, famous blogger, to hold workshops on how the make a perfect photo for this social network. The goal of this booth camp is to train employees to help the guests if asked to take their photo.
\nThe post Unusual Training for Employees of the Kimpton De Witt Hotel appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Hotel\u00a0Kimpton De Witt, based in Amsterdam, decided to teach their employees to take a perfect Instagram photos.\nSince there are some perfect selfie spots inside the hotel, the owners hired Debra Barraud, famous blogger, to hold workshops on how the make a perfect photo for this social network. The goal of this booth camp is to train employees to help the guests if asked to take their photo.\nThe post Unusual Training for Employees of the Kimpton De Witt Hotel appeared first on SEE Business travel & meetings magazine.", "date_published": "2018-02-14T13:40:55+01:00", "date_modified": "2018-02-14T14:30:33+01:00", "author": { "name": "Mirjana Novitovic", "url": "https://www.seebtm.com/en/author/officebs/", "avatar": "https://www.seebtm.com/wp-content/uploads/slika-.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/selfi.jpg", "tags": [ "amsterdam", "perfect photo", "photo", "training", "OMG... Really?!" ] }, { "id": "https://www.seebtm.com/en/seminar-with-horses-for-falkensteiner-s-gms-leaders-do-things-differently/", "url": "https://www.seebtm.com/en/seminar-with-horses-for-falkensteiner-s-gms-leaders-do-things-differently/", "title": "Seminar with horses for Falkensteiner\u2019s GMs \u2013 Leaders do things differently", "content_html": "Aleksandar Vasilijevic has done it. He has successfully\u00a0directed \u201cMaxi\u201d over the dressage area. The people on the\u00a0wooden\u00a0benches are clearly relieved and start clapping.
\nWhile this may seem strange to\u00a0an outsider, it is actually part\u00a0of a Falkensteiner Academy seminar.\u00a0Aleksandar Vasilijevic is the General\u00a0Manager of Falkensteiner Hotel Belgrade\u00a0and one of the participants in\u00a0the seminar \u201cLeadership Perception\u201d.
\nThe seminar has left a deep impression\u00a0on him: \u201cIt is the first time I have\u00a0had a training experience like this and\u00a0I am sure it will make a great impact\u00a0on the way in which me and my team\u00a0members communicate with each\u00a0other in future.
\nI now realise how\u00a0important feedback from employers is\u00a0and how much my leadership style affects\u00a0the team\u2019s spirit, as well as hotel\u00a0operations.\u201d
\nPeople have a key function in the\u00a0hotel business: from reservation, to\u00a0housekeeping. However,\u00a0companies are\u00a0often readier to invest in\u00a0hardware than they are\u00a0in their employees\u2019 further\u00a0development. The\u00a0money spent on personnel\u00a0development in this\u00a0sector is shockingly low.\u00a0It amounts to 79 Euros\u00a0per member of staff per\u00a0year. In comparison: The\u00a0amount spent on personnel\u00a0development in the\u00a0insurance sector is 1,500\u00a0Euros. (DeStatis 2011)
\nThe Falkensteiner\u00a0Group, with over 30 hotels and\u00a0residences in six countries, takes a\u00a0different approach. Elisabeth Burgis,\u00a0Director of HR for the\u00a0Falkensteiner Group,\u00a0makes this clear: \u201cOur\u00a0employees play a central\u00a0role in giving our guests\u00a0that special Falkensteiner\u00a0\u2018Welcome Home\u2019 feeling.
\nIt is therefore essential\u00a0that we give them the\u00a0opportunity to constantly\u00a0work on their further\u00a0personal development.\u201d
![\"Leadership](\"https://www.seebtm.com/wp-content/uploads/TN-Tine.jpg\")
Monika Strahwald,\u00a0responsible for the\u00a0Falkensteiner Academy,\u00a0expands on this; \u201cEven\u00a0though we offer a variety\u00a0of professional seminars, such as\u00a0wine steward training and hospitality\u00a0systems training, our focus lies on the\u00a0further development of our management\u00a0staff and we are taking a new\u00a0approach here. Learning doesn\u2019t only\u00a0have to take place in the seminar\u00a0room.\u201d
\nThe seminar with horses is one\u00a0of the highlights of the extensive\u00a0educational program at Falkensteiner\u00a0Academy. For Tine Brodnjak, Resident\u00a0Manager of the Falkensteiner\u00a0Iadera in the Punta Skala Resort, it\u00a0was the best training he has ever had:\u00a0\u201cThere is nothing better than testing\u00a0and improving your leadership skills\u00a0by dealing with animals like horses.
\nHorses respond best to an honest relationship\u00a0which is built on authenticity, trust and respect. When working\u00a0with them, you are testing yourself to\u00a0see how you react to different types\u00a0of employees. Will they be followers\u00a0or will they be those whom you have\u00a0to push? They are either with you, or\u00a0they are simply not even paying attention\u00a0to you, just as in everyday life.\u201d
\nThe trainer for \u201cLeadership Perception\u201d\u00a0is Monika Eibler. She had her\u00a0first experience with horses when she\u00a0was 5 years old and has now turned\u00a0her passion into a profession. She\u00a0provides effective, high quality horseassisted\u00a0leadership, communication\u00a0and team-building training courses\u00a0for small to midsize companies and\u00a0for large international enterprises, as\u00a0well for individuals. The benefits of\u00a0these types of training programs are\u00a0obvious; \u201cPeople learn through actual\u00a0experience. Horses give experience.
\nIn addition to the rational level, the\u00a0work with horses also addresses the\u00a0emotional level. This makes learning\u00a0sustainable and defines the essential\u00a0starting point for the change process.\u201d
![\"Falkensteiner\"](\"https://www.seebtm.com/wp-content/uploads/eng.png\")
The aim of the horse seminar is\u00a0similar to that of other leadership\u00a0seminars. It\u2019s about trust. It\u2019s about\u00a0acting authentically. It\u2019s about motivation.\u00a0It\u2019s about achieving your goal.\u00a0Elisabeth Burgis, Director of HR of the\u00a0Falkensteiner Group, sees a big difference\u00a0between this seminar and other\u00a0types of seminar, namely, the strong\u00a0impact of the experience.
\nShe notes: \u201cYour experience with\u00a0these horses becomes engraved on\u00a0your memory. All of our members\u00a0of staff can feel the enthusiasm the\u00a0participants bring back with them\u00a0from the seminar and, in the end, so\u00a0can our guests.\u201d
The post Seminar with horses for Falkensteiner\u2019s GMs – Leaders do things differently appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Aleksandar Vasilijevic stands in the middle of a pegged out square\u00a0area. A horse circles him, makes a turn and, visibly exhausted, approaches\u00a0him.\nAleksandar Vasilijevic has done it. He has successfully\u00a0directed \u201cMaxi\u201d over the dressage area. The people on the\u00a0wooden\u00a0benches are clearly relieved and start clapping.\nWhile this may seem strange to\u00a0an outsider, it is actually part\u00a0of a Falkensteiner Academy seminar.\u00a0Aleksandar Vasilijevic is the General\u00a0Manager of Falkensteiner Hotel Belgrade\u00a0and one of the participants in\u00a0the seminar \u201cLeadership Perception\u201d.\nLeadership Perception Seminar\nThe seminar has left a deep impression\u00a0on him: \u201cIt is the first time I have\u00a0had a training experience like this and\u00a0I am sure it will make a great impact\u00a0on the way in which me and my team\u00a0members communicate with each\u00a0other in future.\nI now realise how\u00a0important feedback from employers is\u00a0and how much my leadership style affects\u00a0the team\u2019s spirit, as well as hotel\u00a0operations.\u201d\nPeople have a key function in the\u00a0hotel business: from reservation, to\u00a0housekeeping. However,\u00a0companies are\u00a0often readier to invest in\u00a0hardware than they are\u00a0in their employees\u2019 further\u00a0development. The\u00a0money spent on personnel\u00a0development in this\u00a0sector is shockingly low.\u00a0It amounts to 79 Euros\u00a0per member of staff per\u00a0year. In comparison: The\u00a0amount spent on personnel\u00a0development in the\u00a0insurance sector is 1,500\u00a0Euros. (DeStatis 2011)\nThe Falkensteiner\u00a0Group, with over 30 hotels and\u00a0residences in six countries, takes a\u00a0different approach. Elisabeth Burgis,\u00a0Director of HR for the\u00a0Falkensteiner Group,\u00a0makes this clear: \u201cOur\u00a0employees play a central\u00a0role in giving our guests\u00a0that special Falkensteiner\u00a0\u2018Welcome Home\u2019 feeling.\nIt is therefore essential\u00a0that we give them the\u00a0opportunity to constantly\u00a0work on their further\u00a0personal development.\u201d\nLeadership Perception Seminar\nMonika Strahwald,\u00a0responsible for the\u00a0Falkensteiner Academy,\u00a0expands on this; \u201cEven\u00a0though we offer a variety\u00a0of professional seminars, such as\u00a0wine steward training and hospitality\u00a0systems training, our focus lies on the\u00a0further development of our management\u00a0staff and we are taking a new\u00a0approach here. Learning doesn\u2019t only\u00a0have to take place in the seminar\u00a0room.\u201d\nThe seminar with horses is one\u00a0of the highlights of the extensive\u00a0educational program at Falkensteiner\u00a0Academy. For Tine Brodnjak, Resident\u00a0Manager of the Falkensteiner\u00a0Iadera in the Punta Skala Resort, it\u00a0was the best training he has ever had:\u00a0\u201cThere is nothing better than testing\u00a0and improving your leadership skills\u00a0by dealing with animals like horses.\nHorses respond best to an honest relationship\u00a0which is built on authenticity, trust and respect. When working\u00a0with them, you are testing yourself to\u00a0see how you react to different types\u00a0of employees. Will they be followers\u00a0or will they be those whom you have\u00a0to push? They are either with you, or\u00a0they are simply not even paying attention\u00a0to you, just as in everyday life.\u201d\nThe trainer for \u201cLeadership Perception\u201d\u00a0is Monika Eibler. She had her\u00a0first experience with horses when she\u00a0was 5 years old and has now turned\u00a0her passion into a profession. She\u00a0provides effective, high quality horseassisted\u00a0leadership, communication\u00a0and team-building training courses\u00a0for small to midsize companies and\u00a0for large international enterprises, as\u00a0well for individuals. The benefits of\u00a0these types of training programs are\u00a0obvious; \u201cPeople learn through actual\u00a0experience. Horses give experience.\nIn addition to the rational level, the\u00a0work with horses also addresses the\u00a0emotional level. This makes learning\u00a0sustainable and defines the essential\u00a0starting point for the change process.\u201d\nFalkensteiner\nThe aim of the horse seminar is\u00a0similar to that of other leadership\u00a0seminars. It\u2019s about trust. It\u2019s about\u00a0acting authentically. It\u2019s about motivation.\u00a0It\u2019s about achieving your goal.\u00a0Elisabeth Burgis, Director of HR of the\u00a0Falkensteiner Group, sees a big difference\u00a0between this seminar and other\u00a0types of seminar, namely, the strong\u00a0impact of the experience.\nShe notes: \u201cYour experience with\u00a0these horses becomes engraved on\u00a0your memory. All of our members\u00a0of staff can feel the enthusiasm the\u00a0participants bring back with them\u00a0from the seminar and, in the end, so\u00a0can our guests.\u201d\nThe post Seminar with horses for Falkensteiner\u2019s GMs – Leaders do things differently appeared first on SEE Business travel & meetings magazine.", "date_published": "2016-03-02T15:32:39+01:00", "date_modified": "2016-12-22T16:51:11+01:00", "author": { "name": "Miona Milic", "url": "https://www.seebtm.com/en/author/miona/", "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/ucesnici2.jpg", "tags": [ "Falkensteiner", "team building", "training", "Team building activities" ] }, { "id": "https://www.seebtm.com/en/what-most-affects-on-satisfaction-at-work/", "url": "https://www.seebtm.com/en/what-most-affects-on-satisfaction-at-work/", "title": "WHAT MOST AFFECTS ON SATISFACTION AT WORK?", "content_html": "The survey involved various companies (car companies, banks, insurance, IT companies, faculties, pharmaceutical companies, hotels etc.) from the region of Southeast Europe.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/istrazivanje_6.jpg\")
84% of them think work and pleasure should go together and can be mixed, within certain, well-defined limits. Since most people spend a lot of time at work, the general belief is that work would be unbearable if it did not involve a certain amount of pleasure. They believe a happy worker is a better worker, more efficient and loyal, and more successful in dealing with daily tasks and overcoming any problems or obstacles at work.
\n
\n
A small percent (5%) thinks work and pleasure do not go together and that only extremely loyal co-workers with a strong character, who are very rare, manage to do so. The remaining 11% feels mixing work and pleasure is the result of sheer necessity brought on by the fact that the amount of time and effort needed to do one\u2019s work, results in having to mix professional and private life even though the two don\u2019t go together. They also point to employers who breach even the most basic norms of employment and by doing so take out every semblance of pleasure out of work.
\nBased on the survey results, we have made a list of the most frequent answers to questions about what it is that most boosts pleasure at work.
\nWe have divided these answers into categories according to their significance for workers, starting with those that have greatest significance.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/grafik-eng.png\")
WORKPLACE ATMOSPHERE. Morning coffee with co-workers, a positive atmosphere, quiet music from the radio and working atmosphere, a pleasant working environment. A nice gesture from a co-worker, attention, humor, joking among co-workers. Good mutual cooperation and communication.
\nA DYNAMIC WORK ENVIRONMENT. New experiences, challenges, new projects, meeting new people, adopting new values.
\nRECOGNITION AND PRAISE. Awareness that others appreciate their work and effort, positive feedback and praise from partners / guests / satisfied clients.
\nPOSITIVE WORK RESULTS. Successful completion of a project, visible results of invested effort, successful meetings.
\nTEAM SPIRIT. Team work and team functionality, a management nurturing dialogue with the middle management and other workers.
\nTRAINING AND CAREER ADVANCEMENT. The chance for professional training and education, assuming responsibility and authority, room for independent action and possibility to implement knowledge in actual projects.
\nEVENTS. Celebrations with co-workers, trips / excursions, out-of-city / country gatherings, attendance at various events.
\nSECURITY. Job security, regular agreed salary, close-knit work team, working conditions and functionality.
\nCREATIVITY. Ambitious and innovative tasks, opportunity to express creativity.
\nCompany\u2019s positive gestures and organized activities best remembered by employees are celebrations, team building activities and trips.
\n\n
\n
The celebrations listed are those around New Year, jubilees, Christmas, annual meetings, employees\u2019 birthdays, successful business year end, Company Day, Women\u2019s Day, employee childbirth events, retirement, etc.Trips include excursions, incentive trips, seminars, fairs, congresses, and conferences.![\"\"](\"https://www.seebtm.com/wp-content/uploads/istrazivanje_5.jpg\")
For instance, surveyed workers remember skiing trips in Austria, sailing on the Adriatic, a trip to the cave in Kras, water skiing in Pore\u010d, an international employee football tournament, socializing with co-workers in the country and abroad\u2026 Employees also appreciate choice gifts with a personal touch, and the organization of receptions and cocktails by the owner or President of the Group.
\nEmployees are very pleased when their work is appreciated, when they are treated with respect in their company and when this is clearly expressed.
\n\n
\n
In the employees\u2019 current situation, among the things that would positively affect their level of satisfaction at work, if we disregard salary as a key issue for everyone, are a good working atmosphere among co-workers, working environment, business trips, weekends, incentive travel, attendance at business, promotional, and educational events and lectures. These are the criteria which definitely have the greatest effect employee satisfaction at work.
\n\n
![\"\"](\"https://www.seebtm.com/wp-content/uploads/istrazivanje_4.jpg\")
The post WHAT MOST AFFECTS ON SATISFACTION AT WORK? appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "The survey involved various companies (car companies, banks, insurance, IT companies, faculties, pharmaceutical companies, hotels etc.) from the region of Southeast Europe.\n\n84% of them think work and pleasure should go together and can be mixed, within certain, well-defined limits. Since most people spend a lot of time at work, the general belief is that work would be unbearable if it did not involve a certain amount of pleasure. They believe a happy worker is a better worker, more efficient and loyal, and more successful in dealing with daily tasks and overcoming any problems or obstacles at work.\n\n\nA small percent (5%) thinks work and pleasure do not go together and that only extremely loyal co-workers with a strong character, who are very rare, manage to do so. The remaining 11% feels mixing work and pleasure is the result of sheer necessity brought on by the fact that the amount of time and effort needed to do one\u2019s work, results in having to mix professional and private life even though the two don\u2019t go together. They also point to employers who breach even the most basic norms of employment and by doing so take out every semblance of pleasure out of work.\nBased on the survey results, we have made a list of the most frequent answers to questions about what it is that most boosts pleasure at work.\nWe have divided these answers into categories according to their significance for workers, starting with those that have greatest significance.\n\nWORKPLACE ATMOSPHERE. Morning coffee with co-workers, a positive atmosphere, quiet music from the radio and working atmosphere, a pleasant working environment. A nice gesture from a co-worker, attention, humor, joking among co-workers. Good mutual cooperation and communication.\nA DYNAMIC WORK ENVIRONMENT. New experiences, challenges, new projects, meeting new people, adopting new values.\nRECOGNITION AND PRAISE. Awareness that others appreciate their work and effort, positive feedback and praise from partners / guests / satisfied clients.\nPOSITIVE WORK RESULTS. Successful completion of a project, visible results of invested effort, successful meetings.\nTEAM SPIRIT. Team work and team functionality, a management nurturing dialogue with the middle management and other workers.\nTRAINING AND CAREER ADVANCEMENT. The chance for professional training and education, assuming responsibility and authority, room for independent action and possibility to implement knowledge in actual projects.\nEVENTS. Celebrations with co-workers, trips / excursions, out-of-city / country gatherings, attendance at various events.\nSECURITY. Job security, regular agreed salary, close-knit work team, working conditions and functionality.\nCREATIVITY. Ambitious and innovative tasks, opportunity to express creativity.\nCompany\u2019s positive gestures and organized activities best remembered by employees are celebrations, team building activities and trips.\n \n \nThe celebrations listed are those around New Year, jubilees, Christmas, annual meetings, employees\u2019 birthdays, successful business year end, Company Day, Women\u2019s Day, employee childbirth events, retirement, etc.Trips include excursions, incentive trips, seminars, fairs, congresses, and conferences.\nFor instance, surveyed workers remember skiing trips in Austria, sailing on the Adriatic, a trip to the cave in Kras, water skiing in Pore\u010d, an international employee football tournament, socializing with co-workers in the country and abroad\u2026 Employees also appreciate choice gifts with a personal touch, and the organization of receptions and cocktails by the owner or President of the Group.\nEmployees are very pleased when their work is appreciated, when they are treated with respect in their company and when this is clearly expressed.\n \n \nSome other interesting positive gestures that employees tend to remember are:\n\nPublic recognition / praise for successfully completed projects\nUnderstanding (when needed, during difficult periods)\nWhen the employer orders food or drink in times of excessive workload / overtime\nFinancial reward\nFree use of company content for all employees\nVacation bonus\nBusiness trip gift\nNew Year\u2019s packages\nFinancial aid upon death of family member\nClosing event dinners with reminiscence of stellar and less stellar moments\nSliding working hours\nPossibility of using the company car for private purposes\n\nIn the employees\u2019 current situation, among the things that would positively affect their level of satisfaction at work, if we disregard salary as a key issue for everyone, are a good working atmosphere among co-workers, working environment, business trips, weekends, incentive travel, attendance at business, promotional, and educational events and lectures. These are the criteria which definitely have the greatest effect employee satisfaction at work.\nSome of the additional items added to the list of things that cause increased employee pleasure are:\n \n\n\nBetter work organization, communication, and distribution of duties\nUnderstanding and support from the management\nAn open-minded approach to new and modern ideas / support and development of creativeness and innovation\nPraise of good performance\nPossibility of career advancement\nEqual treatment for all employees\nSupport and encouragement toward improved performance\nAdherence to what has been agreed\nPleasant and neat working area\nGreater visibility of results\nClearly defined working hours\nChildcare facilities at work\nLower stress levels\n\nM.M\nThe post WHAT MOST AFFECTS ON SATISFACTION AT WORK? appeared first on SEE Business travel & meetings magazine.", "date_published": "2013-12-10T11:42:53+01:00", "date_modified": "2015-04-07T12:26:21+02:00", "author": { "name": "Miona Milic", "url": "https://www.seebtm.com/en/author/miona/", "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/istrazivanje_3.jpg", "tags": [ "pick", "Recognition", "SATISFACTION AT WORK", "team work", "training", "WORKPLACE ATMOSPHERE", "Statistics" ] } ] }