![\"fullsizerender\"](\"https://www.seebtm.com/wp-content/uploads/FullSizeRender-1.jpg\")
How is NTOS approaching to the promotion of Serbia as a meeting destination?
\nNext year it will be 10 years of the intensive investment of NTOS in promotion Serbia as a congress destination, especially through the operations of the separate sector – Serbia Convention Bureau.
\nBureaus major tasks are focuses on the implementation of the proactive destination management and sales on international meetings market.
\nBureau is actively cooperating with Partners in Serbia (hotels, venues, PCOs, DMCs), as well as with inter\u00adnational clients.
What are the major congress markets for NTOS and the bureau?
\nActivities are exclusively focused on international association and corporate markets.
\nWhen we are speaking about associations, Bureau through the Association Program and Congress Ambassadors Program is gathering our most recognized experts and together with them initiates the bidding process for international events.
Why are international meetings important for a destination?
\nEvery international event created important financial benefits for a destination. It is estimated that international event of 1.000 delega\u00adtes generates income of around 1 million euros for a destination.
\nOf course, NTOS during the bidding process is investing certain financial resources, but in comparison to the reached effects, these resources are very modest.
\nIn addition, in the year of organization of international congresses, Serbia becomes the center of Europe or world in given field.
\nOn that way, Serbia is positioning as a leader in knowledge and expertise, becomes meeting point of world top experts, and place of demonstrating domestic expertise.
\nOr to say, congresses are one of the platforms for reaching knowledge based society.
How are client deciding on destination?
\nCongress guests are different in their needs, motives for traveling and decision making process from the leisure segment. It is necessary to note that international clients are looking for destination with significant congress infrastructure and hotel capacities (4* or 5*).
\nAir connectivity is something that goes in favor of Serbia, having in mind development and expansion of our national air carrier. But what makes destination \u201cdifferent\u201d and \u201cextraordinary\u201d are unique experi\u00adences.
In the new era of modern lifestyle, concept of staying at non-urban environment, combination of tradi\u00adtion and culture, local and organic food, hospitality of local people are something that can make a destina\u00adtion to stand out from others. Good destinations are focused on service quality and on quality experience communication towards the final client.
\nWhat congress activities is NTOS focusing on in this year?
\nFirst is participation at IMEX Frankfurt. This year presentation of Serbia passed indeed great we had fantastic stand, while our industry Partners took over some activities as well. The fact that over 250 individual appointments with meeting planner has been organi\u00adzed, certainly proof the fact of great stand presentation.
\nIt is necessary to solve infrastructure limits and to improve management system.
\nSecond is bidding process, and already in this year 30 bids are in process or have been completed. Until the end of the year we are expecting results.
\nAnd third is organization of famtrips\u00a0for international meeting planners. This is very important since conditions are finally set, through the stronger cooperation within NTOS and private sector, to bring international clients to experience the quality of products.
\nWhat are possibilities for furt\u00adher development of Serbia as a congress destination?
\nSeveral years now Serbia is in the top 50 countries in the world (ICCA), but for further results, like increa\u00adsing the number of large events in Serbia, it is necessary to improve congress infrastructure and to solve issue of Sava Center.
\nIt is estimated that international event of 1.000 delegates generates income of around 1 million euros for a destination.
\nIt is necessary to solve infrastructu\u00adre limits and to improve manage\u00adment system.
\nNTOS continues the proactive work in attracting international events, and in the next period we are lo\u00adoking forward to the organization of new Congress Ambassador Day, as well as to preparations for next congress season.
The post Managing Customer Relations as a Key to Success of Serbia as a Meeting Destination appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "How is NTOS approaching to the promotion of Serbia as a meeting destination?\nNext year it will be 10 years of the intensive investment of NTOS in promotion Serbia as a congress destination, especially through the operations of the separate sector – Serbia Convention Bureau.\nBureaus major tasks are focuses on the implementation of the proactive destination management and sales on international meetings market.\nBureau is actively cooperating with Partners in Serbia (hotels, venues, PCOs, DMCs), as well as with inter\u00adnational clients.\nWhat are the major congress markets for NTOS and the bureau?\nActivities are exclusively focused on international association and corporate markets.\nWhen we are speaking about associations, Bureau through the Association Program and Congress Ambassadors Program is gathering our most recognized experts and together with them initiates the bidding process for international events.\nHaving in mind that Serbia is still seen as a new convention destina\u00adtion, key to success is development of the long-lasting relations and mutual trust with international clients.\nWhy are international meetings important for a destination?\nEvery international event created important financial benefits for a destination. It is estimated that international event of 1.000 delega\u00adtes generates income of around 1 million euros for a destination.\nOf course, NTOS during the bidding process is investing certain financial resources, but in comparison to the reached effects, these resources are very modest.\nIn addition, in the year of organization of international congresses, Serbia becomes the center of Europe or world in given field.\nOn that way, Serbia is positioning as a leader in knowledge and expertise, becomes meeting point of world top experts, and place of demonstrating domestic expertise.\nOr to say, congresses are one of the platforms for reaching knowledge based society.\n\nHow are client deciding on destination?\nCongress guests are different in their needs, motives for traveling and decision making process from the leisure segment. It is necessary to note that international clients are looking for destination with significant congress infrastructure and hotel capacities (4* or 5*).\nAir connectivity is something that goes in favor of Serbia, having in mind development and expansion of our national air carrier. But what makes destination \u201cdifferent\u201d and \u201cextraordinary\u201d are unique experi\u00adences.\nIn the new era of modern lifestyle, concept of staying at non-urban environment, combination of tradi\u00adtion and culture, local and organic food, hospitality of local people are something that can make a destina\u00adtion to stand out from others. Good destinations are focused on service quality and on quality experience communication towards the final client.\nWhat congress activities is NTOS focusing on in this year?\nFirst is participation at IMEX Frankfurt. This year presentation of Serbia passed indeed great we had fantastic stand, while our industry Partners took over some activities as well. The fact that over 250 individual appointments with meeting planner has been organi\u00adzed, certainly proof the fact of great stand presentation.\nIt is necessary to solve infrastructure limits and to improve management system.\nSecond is bidding process, and already in this year 30 bids are in process or have been completed. Until the end of the year we are expecting results.\nAnd third is organization of famtrips\u00a0for international meeting planners. This is very important since conditions are finally set, through the stronger cooperation within NTOS and private sector, to bring international clients to experience the quality of products.\nWhat are possibilities for furt\u00adher development of Serbia as a congress destination?\nSeveral years now Serbia is in the top 50 countries in the world (ICCA), but for further results, like increa\u00adsing the number of large events in Serbia, it is necessary to improve congress infrastructure and to solve issue of Sava Center.\nIt is estimated that international event of 1.000 delegates generates income of around 1 million euros for a destination.\nIt is necessary to solve infrastructu\u00adre limits and to improve manage\u00adment system.\nNTOS continues the proactive work in attracting international events, and in the next period we are lo\u00adoking forward to the organization of new Congress Ambassador Day, as well as to preparations for next congress season.\nThe post Managing Customer Relations as a Key to Success of Serbia as a Meeting Destination appeared first on SEE Business travel & meetings magazine.", "date_published": "2016-11-01T10:43:27+01:00", "date_modified": "2016-11-01T10:53:31+01:00", "author": { "name": "Mirjana Novitovic", "url": "https://www.seebtm.com/en/author/officebs/", "avatar": "https://www.seebtm.com/wp-content/uploads/slika-.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/RozaeS-direktor-Marija-L-102.jpg", "tags": [ "meeting destination", "serbia convention bureau", "Tourist organisation of Serbia", "Interviews" ] }, { "id": "https://www.seebtm.com/en/subotica-and-palic-the-fusion-of-different-cultures/", "url": "https://www.seebtm.com/en/subotica-and-palic-the-fusion-of-different-cultures/", "title": "SUBOTICA AND PALI\u0106 \u2013 THE FUSION OF DIFFERENT CULTURES", "content_html": "![\"Subotica](\"https://www.seebtm.com/wp-content/uploads/Subotica-The_City_Hall.jpg\" "\\"Subotica")
Standing at the junction of major thoroughfares, Subotica has for ages attracted passing travelers. The merging of different cultures has produced an excellent environment for the organization of international and regional events and conferences. Subotica is the center of activity in the Pannonian Basin and the city\u2019s spirit and special charm, combined with unforgettable visits to wineries, horse farms, or nature reserves will ensure that all the participants of any gathering will \u201cbreathe as one\u201d.
In the immediate vicinity of Subotica, nature has created and the residents of Subotica have wisely preserved and developed Lake Pali\u0107, the \u201cblue eye of the planes\u201d, a teardrop left behind by the Pannonian Sea, the \u201ckiss of Subotica\u201d. In addition to excellent hotels and luxurious villas, Lake Pali\u0107 offers fine restaurants, a variety of sports facilities and, not least, splendid buildings from the start of the 20th century all providing a unique experience for congress participants. Pali\u0107 has something new, exceptional, and inspiring to offer at any time of the year.
\nSubotica and Pali\u0107 together form a rapidly developing meeting destination. They provide five 4* hotels, four 4* garni hotels, and a number of villas of equal quality. All these venues are run with traditional hospitality and high service standards, with additional number of special venues for smaller or greater meetings and congresses.
\nThe hotels in Subotica can be an ideal location for meetings of up to 450 delegates, whereby Hotel Galleria is the largest congress center that has a meeting hall for 450 participants and a special atrium that can host a cocktail for 1,000 guests. Also, Hotel Patria as one of the first hotel built in Subotica, has the meeting room for 250 delegates. Furthermore, the particularly charming hotels on Lake Pali\u0107 provide conference facilities for up to 200 participants.![\"Lake](\"https://www.seebtm.com/wp-content/uploads/Lake-Palic.jpg\" "\\"Lake")
Subotica is especially attractive for its long history and picturesque buildings, which represent the fusion of customs and cultures whose traces have been preserved to this day. These buildings are convenient for the organization of meetings, especially the City Hall, built in Art Nouveau style and representing one of the most beautiful buildings in this part of Europe. A welcome cocktail or a an all-day symposium in the Ceremonial Room of the City Hall, a formal evening cocktail in the Hall foyer or on the square in front will impress any congress delegate. City Hall can host events up to 200 seats or 400 for cocktails. Another unique meeting room is the Ballroom on the Great Terrace on Lake Pali\u0107. The halls in these hundreds of years old Art Nouveau buildings with their unique appearance and charm will satisfy even the most demanding clients.
\nSUBOTICA AS A HOST
\nInternational e-Trade Conference, 400 participants
\nAnnual Rheumatologist Congress. 250 participants
\nAnnual Veterinary Seminar, 150 participants
\nThe Second Agricultural Forum, 150 participants
\n![\"Subotica](\"https://www.seebtm.com/wp-content/uploads/Synagogue.jpg\" "\\"Subotica")
Subotica as an Art Nouveau City
City Hall, the Synagogue, the Raichle Palace, and dozens of other attractive buildings have placed Subotica alongside the most important Art Nouveau cities in Europe. The free, unrestricted forms, filled with curved, flowing lines, unusual combinations of color in the place of monotonous grayness are what first strikes the eye of visitors arriving in Subotica. On Lake Pali\u0107, on the other hand, generations of visitors are invariably enchanted by the mysterious landscape surrounding it. The magnificent park, the lake, and the extraordinary peacefulness of this area together with the unusual early 20th century Art Nouveau buildings, make Pali\u0107 exceptional and unforgettable.
\nPLENTY OF IDEAS FOR INCENTIVE TRIPS
\nTouring and sightseeing in Subotica, Pali\u0107 and the surrounding area open a number of possibilities for the organization of exceptional events.
\nGreat experiences in a horse farm
\nAt the northernmost point of Serbia, at a very border crossing and minutes ![\"Subotica](\"https://www.seebtm.com/wp-content/uploads/Subotica-meeting-events.jpg\" "\\"Subotica")
from Subotica city center lays the widely renowned Kelebija Horse Farm. Modern stables with the Carriage Museum under one roof, a race track, an artificial lake and a nice park are just some of the highlights. Famous Lipizzaner horse sort are grown here since 1580 and the former Habsburg monarchy.
At the horse farm delegates can choose their favorite horse and compete with others or to have a nice horse ride through the forest area in one of the thirty authentic coaches. Groups coming in winter will be granted with an unforgettable sleigh-riding across the fields of Subotica.
\nWine gladdens a man’s heart
\nAfter the disappearance of the pre-historic Pannonian Sea the sandy soil has remained, hence the wines of the region are usually referred to as \u201csand wine\u201d. Local wines are known for their pleasantly harmonised taste, soft aroma and drinkability. The traditionally cultivated sorts of wine are Kadarka and K\u00f6vidinka. Must try are Zupljanka, White Burgundy, Merlot, Frankovka and Cabernet.
\nOne of the options for incentive trip or event starting in September, could include the team harvesting grape and produce their own wines. Trip to one of numerous vineyards will disclose entire process from harvest grapes manually to the traditional stomp of grapes just next to the camp fire.
\n![\"Subotica](\"https://www.seebtm.com/wp-content/uploads/Water_tower.jpg\" "\\"Subotica")
For a nice off-site event organizers could visit one of the local wineries and to learn from the locals about the wine and it\u2019s the history, influence, witness of love and the happiness that it creates. Some wines witnesses a turbulent history of a family, they have used it to celebrate victories and have kept it hidden from enemies.
For the perfect night out option and the opening ceremony a list of national cuisine served with typical local wines and the night amused with life performance of the traditional tambourine orchestra is a must choice. No matter whether you pop in a restaurant with local or international kitchen in the city centre, or a \u201cczarda\u201d on the outskirts of the city, or even at typical farm-restaurant, you will taste all the flavors of this region and be delighted by them.![\"Rajhl\"](\"https://www.seebtm.com/wp-content/uploads/Rajhl.jpg\" "\\"Rajhl\\"")
Traditional Local Techniques Performed by Guests
\nFor those visitors looking for something truly different and wanting to get acquainted with the locals or to spend a day with them, there is a series of different activities that can make a business trip very special.
\nParticipants of business meetings can learn traditional techniques of painting with straw or making souvernirs from straw. They can also learn how to make items of homemade felt or a work of art from wood or stone. That wasy, visitors will be taking home a practical object, new ideas, and a souvenir of Subotica of their own making.
\n\nThe Android application \u201cVisitSubotica\u201c is designed for mobile phones and tablets and provides all the necessary information, recommendations, and advice about Subotica.
\nApplication has been made in three languages \u200b\u200b- Serbian, Hungarian and English. By installing it into \u201csmart phones\u201d or tablets, tourists get more information about Subotica summarized in one place \u2013 about transport, accommodation, restaurants, caf\u00e9s, wineries, architecture, cultural sites, Lake Pali\u0107, Lake Luda\u0161, Kelebija, festivals and events.
\nAdditionally, the entire content of the application is located on maps of Subotica and Pali\u0107, they contain the geographic coordinates and finding objects in much easier. For those who are not as savvy a built-in navigation system via a Google Map will help.
\nThe post SUBOTICA AND PALI\u0106 \u2013 THE FUSION OF DIFFERENT CULTURES appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Standing at the junction of major thoroughfares, Subotica has for ages attracted passing travelers. The merging of different cultures has produced an excellent environment for the organization of international and regional events and conferences. Subotica is the center of activity in the Pannonian Basin and the city\u2019s spirit and special charm, combined with unforgettable visits to wineries, horse farms, or nature reserves will ensure that all the participants of any gathering will \u201cbreathe as one\u201d.\nIn the immediate vicinity of Subotica, nature has created and the residents of Subotica have wisely preserved and developed Lake Pali\u0107, the \u201cblue eye of the planes\u201d, a teardrop left behind by the Pannonian Sea, the \u201ckiss of Subotica\u201d. In addition to excellent hotels and luxurious villas, Lake Pali\u0107 offers fine restaurants, a variety of sports facilities and, not least, splendid buildings from the start of the 20th century all providing a unique experience for congress participants. Pali\u0107 has something new, exceptional, and inspiring to offer at any time of the year.\nSubotica and Pali\u0107 together form a rapidly developing meeting destination. They provide five 4* hotels, four 4* garni hotels, and a number of villas of equal quality. All these venues are run with traditional hospitality and high service standards, with additional number of special venues for smaller or greater meetings and congresses.\nThe hotels in Subotica can be an ideal location for meetings of up to 450 delegates, whereby Hotel Galleria is the largest congress center that has a meeting hall for 450 participants and a special atrium that can host a cocktail for 1,000 guests. Also, Hotel Patria as one of the first hotel built in Subotica, has the meeting room for 250 delegates. Furthermore, the particularly charming hotels on Lake Pali\u0107 provide conference facilities for up to 200 participants.\nSubotica is especially attractive for its long history and picturesque buildings, which represent the fusion of customs and cultures whose traces have been preserved to this day. These buildings are convenient for the organization of meetings, especially the City Hall, built in Art Nouveau style and representing one of the most beautiful buildings in this part of Europe. A welcome cocktail or a an all-day symposium in the Ceremonial Room of the City Hall, a formal evening cocktail in the Hall foyer or on the square in front will impress any congress delegate. City Hall can host events up to 200 seats or 400 for cocktails. Another unique meeting room is the Ballroom on the Great Terrace on Lake Pali\u0107. The halls in these hundreds of years old Art Nouveau buildings with their unique appearance and charm will satisfy even the most demanding clients.\nSUBOTICA AS A HOST\nInternational e-Trade Conference, 400 participants\nAnnual Rheumatologist Congress. 250 participants\nAnnual Veterinary Seminar, 150 participants\nThe Second Agricultural Forum, 150 participants\nSubotica as an Art Nouveau City\nCity Hall, the Synagogue, the Raichle Palace, and dozens of other attractive buildings have placed Subotica alongside the most important Art Nouveau cities in Europe. The free, unrestricted forms, filled with curved, flowing lines, unusual combinations of color in the place of monotonous grayness are what first strikes the eye of visitors arriving in Subotica. On Lake Pali\u0107, on the other hand, generations of visitors are invariably enchanted by the mysterious landscape surrounding it. The magnificent park, the lake, and the extraordinary peacefulness of this area together with the unusual early 20th century Art Nouveau buildings, make Pali\u0107 exceptional and unforgettable.\nPLENTY OF IDEAS FOR INCENTIVE TRIPS\nTouring and sightseeing in Subotica, Pali\u0107 and the surrounding area open a number of possibilities for the organization of exceptional events.\nGreat experiences in a horse farm\nAt the northernmost point of Serbia, at a very border crossing and minutes from Subotica city center lays the widely renowned Kelebija Horse Farm. Modern stables with the Carriage Museum under one roof, a race track, an artificial lake and a nice park are just some of the highlights. Famous Lipizzaner horse sort are grown here since 1580 and the former Habsburg monarchy.\nAt the horse farm delegates can choose their favorite horse and compete with others or to have a nice horse ride through the forest area in one of the thirty authentic coaches. Groups coming in winter will be granted with an unforgettable sleigh-riding across the fields of Subotica.\nWine gladdens a man’s heart\nAfter the disappearance of the pre-historic Pannonian Sea the sandy soil has remained, hence the wines of the region are usually referred to as \u201csand wine\u201d. Local wines are known for their pleasantly harmonised taste, soft aroma and drinkability. The traditionally cultivated sorts of wine are Kadarka and K\u00f6vidinka. Must try are Zupljanka, White Burgundy, Merlot, Frankovka and Cabernet.\nOne of the options for incentive trip or event starting in September, could include the team harvesting grape and produce their own wines. Trip to one of numerous vineyards will disclose entire process from harvest grapes manually to the traditional stomp of grapes just next to the camp fire.\nFor a nice off-site event organizers could visit one of the local wineries and to learn from the locals about the wine and it\u2019s the history, influence, witness of love and the happiness that it creates. Some wines witnesses a turbulent history of a family, they have used it to celebrate victories and have kept it hidden from enemies.\nFor the perfect night out option and the opening ceremony a list of national cuisine served with typical local wines and the night amused with life performance of the traditional tambourine orchestra is a must choice. No matter whether you pop in a restaurant with local or international kitchen in the city centre, or a \u201cczarda\u201d on the outskirts of the city, or even at typical farm-restaurant, you will taste all the flavors of this region and be delighted by them.\nTraditional Local Techniques Performed by Guests\nFor those visitors looking for something truly different and wanting to get acquainted with the locals or to spend a day with them, there is a series of different activities that can make a business trip very special.\nParticipants of business meetings can learn traditional techniques of painting with straw or making souvernirs from straw. They can also learn how to make items of homemade felt or a work of art from wood or stone. That wasy, visitors will be taking home a practical object, new ideas, and a souvenir of Subotica of their own making.\nS.G.\nThe Android application \u201cVisitSubotica\u201c is designed for mobile phones and tablets and provides all the necessary information, recommendations, and advice about Subotica.\nApplication has been made in three languages \u200b\u200b- Serbian, Hungarian and English. By installing it into \u201csmart phones\u201d or tablets, tourists get more information about Subotica summarized in one place \u2013 about transport, accommodation, restaurants, caf\u00e9s, wineries, architecture, cultural sites, Lake Pali\u0107, Lake Luda\u0161, Kelebija, festivals and events.\n Additionally, the entire content of the application is located on maps of Subotica and Pali\u0107, they contain the geographic coordinates and finding objects in much easier. For those who are not as savvy a built-in navigation system via a Google Map will help.\nThe post SUBOTICA AND PALI\u0106 \u2013 THE FUSION OF DIFFERENT CULTURES appeared first on SEE Business travel & meetings magazine.", "date_published": "2013-04-23T11:58:56+02:00", "date_modified": "2015-04-03T11:55:43+02:00", "author": { "name": "koleginica", "url": "https://www.seebtm.com/en/author/koleginica/", "avatar": "https://secure.gravatar.com/avatar/b3c6d7cb70cb062fded94d714e3bdf50?s=512&d=blank&r=g" }, "image": "https://www.seebtm.com/wp-content/uploads/Subotica-The_City_Hall.jpg", "tags": [ "incentive", "meeting destination", "pali\u0107", "subotica", "Destinations" ] } ] }