{
    "version": "https://jsonfeed.org/version/1",
    "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://www.seebtm.com/en/tag/introduction/feed/json/ -- and add it your reader.",
    "home_page_url": "https://www.seebtm.com/en/tag/introduction/",
    "feed_url": "https://www.seebtm.com/en/tag/introduction/feed/json/",
    "title": "SEE Business travel &amp; meetings magazine",
    "description": "Magazin za oblast poslovnih putovanja i kongresnog turizma Jugoisto\u010dne Evrope",
    "items": [
        {
            "id": "https://www.seebtm.com/en/creating-experience-introduction-in-30th-issue-of-seebtm-magazine/",
            "url": "https://www.seebtm.com/en/creating-experience-introduction-in-30th-issue-of-seebtm-magazine/",
            "title": "Creating Experience \u2013 Introduction in 30th Issue of SEEbtm Magazine",
            "content_html": "<h1>Content and information availability has made <em>merely</em> meeting our basic needs too little.</h1>\n<p>When we\u2019re deciding on where to have coffee or lunch or which hotel to stay at, we choose a location that \u2013 in addition to good coffee and food, which are a MUST (and up until some years ago, this was the main requirement besides the location) \u2013 features an environment that makes us feel good, brings us satisfaction, and intrigues us \u2013 either with its design, particular or unusual service, food design, names of the dishes, additional amenities and entertainment options, or all of the above.</p>\n<figure id=\"attachment_37057\" aria-describedby=\"caption-attachment-37057\" style=\"width: 254px\" class=\"wp-caption alignright\"><a href=\"https://www.seebtm.com/wp-content/uploads/Miona-Mili\u0107-glavni-i-odgovorni-urednik.jpg\"><img class=\" wp-image-37057\" src=\"https://www.seebtm.com/wp-content/uploads/Miona-Mili\u0107-glavni-i-odgovorni-urednik.jpg\" alt=\"Miona Milic, Editor in Chief\" width=\"254\" height=\"337\" srcset=\"https://www.seebtm.com/wp-content/uploads/Miona-Mili\u0107-glavni-i-odgovorni-urednik.jpg 600w, https://www.seebtm.com/wp-content/uploads/Miona-Mili\u0107-glavni-i-odgovorni-urednik-226x300.jpg 226w, https://www.seebtm.com/wp-content/uploads/Miona-Mili\u0107-glavni-i-odgovorni-urednik-316x420.jpg 316w\" sizes=\"(max-width: 254px) 100vw, 254px\" /></a><figcaption id=\"caption-attachment-37057\" class=\"wp-caption-text\">Miona Milic, Editor in Chief</figcaption></figure>\n<p>More often we\u2019re starting to hear a new term describing a venue or a landmark as instagrammable, which means it fits for taking photos that WOW us and look good to post on Instagram and bring in lots of likes. It might sound absurd, but today\u2019s tourists \u2013 or to be more precise, Generation Z \u2013 are increasingly searching for phrases like \u201cthe most instagrammable spots\u201d paired up with a specific city and country, using this as the starting point for selecting the destination to visit. Experience design is becoming very important in all segments of sales and marketing.</p>\n<p>If we pay attention, we\u2019ll see that marketing campaigns for different products and services are cantered around experience. We are not talking any more about delicious ice creams and candies, instead it\u2019s King Experience and Special Munchmallow Experience; cars are no longer just comfortable and safe, now there\u2019s the ultimate experience allowed by driving a particular car. The same applies to events.</p>\n<p>Events that simply bring together a certain number of people in a certain place at a certain time have long since been outdated. Trainings, conferences, trade shows, conventions, and team building events that offer mere education, connecting, networking, or playing games \u2013 without the components of a rounded out experience from the event\u2019s beginning through its end, in all or most of its stages \u2013 fail to serve their purpose and meet the participants\u2019 expectations. This is why it\u2019s to be expected that any event keeping up with not only trends but also expectations underline that it\u2019s providing an experience, so in addition to the traditional hashtags usually consisting of the event\u2019s name and year of taking place, those that add the magical word experience to the event name are also floated around. One example was the recent <em>#imexperience</em>.</p>\n<p style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong><em>\u201cThe way we experience the world around us is a direct reflection of the world within us.\u201d</em></strong></span><br />\n<span style=\"color: #ff6600;\"><strong><em>Gabrielle Bernstein</em></strong></span></p>\n<p style=\"text-align: right;\"><em>Miona Milic,</em></p>\n<p style=\"text-align: right;\"><em>Editor in Chief</em></p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/creating-experience-introduction-in-30th-issue-of-seebtm-magazine/\">Creating Experience &#8211; Introduction in 30th Issue of SEEbtm Magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Content and information availability has made merely meeting our basic needs too little.\nWhen we\u2019re deciding on where to have coffee or lunch or which hotel to stay at, we choose a location that \u2013 in addition to good coffee and food, which are a MUST (and up until some years ago, this was the main requirement besides the location) \u2013 features an environment that makes us feel good, brings us satisfaction, and intrigues us \u2013 either with its design, particular or unusual service, food design, names of the dishes, additional amenities and entertainment options, or all of the above.\nMiona Milic, Editor in Chief\nMore often we\u2019re starting to hear a new term describing a venue or a landmark as instagrammable, which means it fits for taking photos that WOW us and look good to post on Instagram and bring in lots of likes. It might sound absurd, but today\u2019s tourists \u2013 or to be more precise, Generation Z \u2013 are increasingly searching for phrases like \u201cthe most instagrammable spots\u201d paired up with a specific city and country, using this as the starting point for selecting the destination to visit. Experience design is becoming very important in all segments of sales and marketing.\nIf we pay attention, we\u2019ll see that marketing campaigns for different products and services are cantered around experience. We are not talking any more about delicious ice creams and candies, instead it\u2019s King Experience and Special Munchmallow Experience; cars are no longer just comfortable and safe, now there\u2019s the ultimate experience allowed by driving a particular car. The same applies to events.\nEvents that simply bring together a certain number of people in a certain place at a certain time have long since been outdated. Trainings, conferences, trade shows, conventions, and team building events that offer mere education, connecting, networking, or playing games \u2013 without the components of a rounded out experience from the event\u2019s beginning through its end, in all or most of its stages \u2013 fail to serve their purpose and meet the participants\u2019 expectations. This is why it\u2019s to be expected that any event keeping up with not only trends but also expectations underline that it\u2019s providing an experience, so in addition to the traditional hashtags usually consisting of the event\u2019s name and year of taking place, those that add the magical word experience to the event name are also floated around. One example was the recent #imexperience.\n\u201cThe way we experience the world around us is a direct reflection of the world within us.\u201d\nGabrielle Bernstein\nMiona Milic,\nEditor in Chief\nThe post Creating Experience &#8211; Introduction in 30th Issue of SEEbtm Magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2019-07-15T11:33:57+02:00",
            "date_modified": "2019-07-15T11:33:57+02:00",
            "author": {
                "name": "Milica Novak",
                "url": "https://www.seebtm.com/en/author/milicanovak/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/Milica-Novak.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/naslovna-103.jpg",
            "tags": [
                "creating experience",
                "event organization",
                "introduction",
                "EVENT ORGANIZATION",
                "Hot topics",
                "MUST READ"
            ]
        },
        {
            "id": "https://www.seebtm.com/en/use-of-high-tech-on-events-introduction-in-25th-issue-of-seebtm-magazine/",
            "url": "https://www.seebtm.com/en/use-of-high-tech-on-events-introduction-in-25th-issue-of-seebtm-magazine/",
            "title": "Use of High-Tech on Events \u2013 Introduction in 25th Issue of SEEbtm Magazine",
            "content_html": "<h1>Cover Story: Use of High-Tech on Events</h1>\n<figure id=\"attachment_33435\" aria-describedby=\"caption-attachment-33435\" style=\"width: 226px\" class=\"wp-caption alignright\"><a href=\"https://www.seebtm.com/wp-content/uploads/IMG_20170916_173358_1.jpg\"><img class=\" wp-image-33435\" src=\"https://www.seebtm.com/wp-content/uploads/IMG_20170916_173358_1.jpg\" alt=\"Miona Milic\" width=\"226\" height=\"301\" srcset=\"https://www.seebtm.com/wp-content/uploads/IMG_20170916_173358_1.jpg 600w, https://www.seebtm.com/wp-content/uploads/IMG_20170916_173358_1-225x300.jpg 225w, https://www.seebtm.com/wp-content/uploads/IMG_20170916_173358_1-315x420.jpg 315w\" sizes=\"(max-width: 226px) 100vw, 226px\" /></a><figcaption id=\"caption-attachment-33435\" class=\"wp-caption-text\">Miona Milic</figcaption></figure>\n<p>You must have wondered at some point: How in the world did we ever manage to meet with people back when we didn\u2019t have cell phones yet? It can\u2019t be that we just used to turn up precisely at the agreed time at the agreed place?! Without the ability to relay our current coordinates and reasons (real or madeup) for being late or finally ask where to come, while checking online reviews of bars and deciding on one on the go?</p>\n<p>Perhaps we\u2019re longing for the \u201clong-lost\u201d times when we were kids running around with a ball, spending entire days outside, and playing with improvised toys, or perhaps<br />\nfor the time before the emergence of social media, when the only option of meeting with friends and family was face to face if we wanted to talk with them and hear what\u2019s new.</p>\n<p>Perhaps. But one thing is certain \u2013 modern technology is here to stay and occupy even more of our lives. We, as well as the way we live, will never be the same as \u201cbefore.\u201d Nor it should be. Development is always followed by changes, which most people are afraid of, but only leaders anticipate them and winners are the first to apply them.</p>\n<p>The same goes for events. Do we consider events that don\u2019t involve a single detail that uses modern technology dated or not cool enough? The range of options for branding, design, registering, engaging participants, delivering content and knowledge, achieving the wow effect, promotion, and anything else that comes to mind when planning an event is colossal. Technology has multiplied these possibilities.</p>\n<p>I see all these technological possibilities as a huddle of event accessories. And just like when you actually enter such an establishment, you\u2019re excited about everything that\u2019s on offer, you like a lot of things, prices and models are different, but if you make the right choice, you\u2019ll get a killer combination that would look so dull without these accessories. Like an ordinary old gown. Like an ordinary old event.</p>\n<p>In this issue of SEEbtm, first of all, you will read some amazing examples of using technology in events and surely wish to experience or use some of them at your own event as soon as possible. Not to worry, for this purpose we prepared some tips, as well as a look at both the advantages and disadvantages. Read how <em><strong><a href=\"https://www.seebtm.com/en/knowledge-japan-s-forte/\">Japan places knowledge first for achieving success</a></strong></em>, including their success as a MICE destination, all the ways you can use <em><strong><a href=\"https://www.seebtm.com/en/robots-and-event-planning/\">robots</a></strong></em> and <em><strong><a href=\"https://www.seebtm.com/en/using-holograms-at-events/\">holograms</a></strong></em> at events, the differences between <em><strong><a href=\"https://www.seebtm.com/en/hello-my-name-is-reality-virtual-reality/\">virtual</a></strong></em> and <em><strong><a href=\"https://www.seebtm.com/en/how-use-augmented-reality-at-your-event/\">augmented reality</a></strong></em>, and much, much more on this inspiring topic.</p>\n<p><em><strong>\u201cIf your actions inspire others to dream more,</strong></em><br />\n<em><strong>learn more, do more and become more,</strong></em><br />\n<em><strong>you are a leader.\u201d</strong></em><br />\n<em><strong>John Quincy Adams</strong> </em></p>\n<p style=\"text-align: right;\">Miona Milic,<br />\nEditor-in-Chief</p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/use-of-high-tech-on-events-introduction-in-25th-issue-of-seebtm-magazine/\">Use of High-Tech on Events \u2013 Introduction in 25th Issue of SEEbtm Magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Cover Story: Use of High-Tech on Events\nMiona Milic\nYou must have wondered at some point: How in the world did we ever manage to meet with people back when we didn\u2019t have cell phones yet? It can\u2019t be that we just used to turn up precisely at the agreed time at the agreed place?! Without the ability to relay our current coordinates and reasons (real or madeup) for being late or finally ask where to come, while checking online reviews of bars and deciding on one on the go?\nPerhaps we\u2019re longing for the \u201clong-lost\u201d times when we were kids running around with a ball, spending entire days outside, and playing with improvised toys, or perhaps\nfor the time before the emergence of social media, when the only option of meeting with friends and family was face to face if we wanted to talk with them and hear what\u2019s new.\nPerhaps. But one thing is certain \u2013 modern technology is here to stay and occupy even more of our lives. We, as well as the way we live, will never be the same as \u201cbefore.\u201d Nor it should be. Development is always followed by changes, which most people are afraid of, but only leaders anticipate them and winners are the first to apply them.\nThe same goes for events. Do we consider events that don\u2019t involve a single detail that uses modern technology dated or not cool enough? The range of options for branding, design, registering, engaging participants, delivering content and knowledge, achieving the wow effect, promotion, and anything else that comes to mind when planning an event is colossal. Technology has multiplied these possibilities.\nI see all these technological possibilities as a huddle of event accessories. And just like when you actually enter such an establishment, you\u2019re excited about everything that\u2019s on offer, you like a lot of things, prices and models are different, but if you make the right choice, you\u2019ll get a killer combination that would look so dull without these accessories. Like an ordinary old gown. Like an ordinary old event.\nIn this issue of SEEbtm, first of all, you will read some amazing examples of using technology in events and surely wish to experience or use some of them at your own event as soon as possible. Not to worry, for this purpose we prepared some tips, as well as a look at both the advantages and disadvantages. Read how Japan places knowledge first for achieving success, including their success as a MICE destination, all the ways you can use robots and holograms at events, the differences between virtual and augmented reality, and much, much more on this inspiring topic.\n\u201cIf your actions inspire others to dream more,\nlearn more, do more and become more,\nyou are a leader.\u201d\nJohn Quincy Adams \nMiona Milic,\nEditor-in-Chief\nThe post Use of High-Tech on Events \u2013 Introduction in 25th Issue of SEEbtm Magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2017-12-13T14:31:38+01:00",
            "date_modified": "2017-12-20T16:54:39+01:00",
            "author": {
                "name": "Milica Novak",
                "url": "https://www.seebtm.com/en/author/milicanovak/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/Milica-Novak.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/magazin.jpg",
            "tags": [
                "editor in chief",
                "introduction",
                "miona milic",
                "Hot topics"
            ]
        },
        {
            "id": "https://www.seebtm.com/en/successful-event-planner/",
            "url": "https://www.seebtm.com/en/successful-event-planner/",
            "title": "How to Be a Successful Event Planner? \u2013 Introduction in 24th Issue of SEEbtm Magazine",
            "content_html": "<figure id=\"attachment_32126\" aria-describedby=\"caption-attachment-32126\" style=\"width: 450px\" class=\"wp-caption alignright\"><a href=\"https://www.seebtm.com/wp-content/uploads/miona.jpg\"><img class=\"wp-image-32126\" src=\"https://www.seebtm.com/wp-content/uploads/miona.jpg\" alt=\"Miona Milic\" width=\"450\" height=\"433\" srcset=\"https://www.seebtm.com/wp-content/uploads/miona.jpg 624w, https://www.seebtm.com/wp-content/uploads/miona-300x288.jpg 300w, https://www.seebtm.com/wp-content/uploads/miona-437x420.jpg 437w\" sizes=\"(max-width: 450px) 100vw, 450px\" /></a><figcaption id=\"caption-attachment-32126\" class=\"wp-caption-text\">Miona Milic</figcaption></figure>\n<h1>Cover Story: How to Be a Successful Event Planner?</h1>\n<p>You know those people \u2013 maybe even at your workplace \u2013 who are more often than not all over the place, constantly checking their email on their phones, suffering from anxiety attacks from time to time, communicating with countless people whose information they must filter, often saying how they\u2019re fed up, but despite everything, they always have a mysterious smile on their faces?</p>\n<p>Yep, those are event planners. They\u2019re doing a very stressful job. In fact, according to CareerCast\u2019s survey, their job places fifth on the 2016 most stressful jobs list. One spot<br />\nabove \u2013 just for comparison \u2013 are soldiers, firefighters, pilots, and policemen. You\u2019re probably wondering why in the world anyone would choose this line of work?</p>\n<p>They usually use exercise to blow off steam after work, and many enjoy extreme sports and/or have a hedonistic streak. Their strong suits include organizing, analyzing, communicating, and taking responsibility. They also love challenges. Despite all the hard work and stress, which are not always evident or appreciated, the job of event planner offers a great deal of personal and professional satisfaction, when done right. The more complex the project, the bigger is the satisfaction after success. And if something goes wrong, it\u2019s an opportunity to demonstrate how quickly you identify oversights and learn what must never happen again. If this opportunity to learn a lesson is missed, the game of being a successful event planner is over. The rules are strict, and the expectations are high.</p>\n<p>In this issue of SEEbtm, you can read about <em><strong><a href=\"https://www.seebtm.com/how-to-be-a-successful-event-planner/?lang=en\">what it takes to be a successful event planner</a></strong></em>, how to prevent the most common errors, what you need to know about the<strong><em> <a href=\"https://www.seebtm.com/what-every-event-planner-needs-to-know-about-the-vip-protocol/?lang=en\">VIP protocol</a></em></strong>, what <em><strong><a href=\"https://www.seebtm.com/the-importance-and-the-role-of-communication-in-the-organization-of-events/?lang=en\">healthy communication</a></strong></em> actually means, <em><strong><a href=\"https://www.seebtm.com/how-to-deal-with-stress-in-the-event-planning-industry/?lang=en\">how to deal with stress</a></strong></em>, and much more.</p>\n<p><em><strong><a href=\"https://www.seebtm.com/every-event-is-like-building-a-puzzle/?lang=en\">A good event planner</a></strong></em> \u2013 whether in employment or hired as a consultant \u2013 is priceless for any company or organization. He handles company events and activities; balances between the expectations of clients, superiors, other employees; and ensures alignment with company policies and reputation, and \u2013 last but not least \u2013 company budget.</p>\n<p>All these things make the job of event planner very dynamic and create many opportunities<br />\nto network, visit places and hotels, travel, and encounter myriad different experiences. How could one resist, really?</p>\n<p style=\"text-align: right;\"><em>Miona Milic</em></p>\n<p style=\"text-align: right;\"><em>Editor-in-Chief</em></p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/successful-event-planner/\">How to Be a Successful Event Planner? &#8211; Introduction in 24th Issue of SEEbtm Magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Miona Milic\nCover Story: How to Be a Successful Event Planner?\nYou know those people \u2013 maybe even at your workplace \u2013 who are more often than not all over the place, constantly checking their email on their phones, suffering from anxiety attacks from time to time, communicating with countless people whose information they must filter, often saying how they\u2019re fed up, but despite everything, they always have a mysterious smile on their faces?\nYep, those are event planners. They\u2019re doing a very stressful job. In fact, according to CareerCast\u2019s survey, their job places fifth on the 2016 most stressful jobs list. One spot\nabove \u2013 just for comparison \u2013 are soldiers, firefighters, pilots, and policemen. You\u2019re probably wondering why in the world anyone would choose this line of work?\nThey usually use exercise to blow off steam after work, and many enjoy extreme sports and/or have a hedonistic streak. Their strong suits include organizing, analyzing, communicating, and taking responsibility. They also love challenges. Despite all the hard work and stress, which are not always evident or appreciated, the job of event planner offers a great deal of personal and professional satisfaction, when done right. The more complex the project, the bigger is the satisfaction after success. And if something goes wrong, it\u2019s an opportunity to demonstrate how quickly you identify oversights and learn what must never happen again. If this opportunity to learn a lesson is missed, the game of being a successful event planner is over. The rules are strict, and the expectations are high.\nIn this issue of SEEbtm, you can read about what it takes to be a successful event planner, how to prevent the most common errors, what you need to know about the VIP protocol, what healthy communication actually means, how to deal with stress, and much more.\nA good event planner \u2013 whether in employment or hired as a consultant \u2013 is priceless for any company or organization. He handles company events and activities; balances between the expectations of clients, superiors, other employees; and ensures alignment with company policies and reputation, and \u2013 last but not least \u2013 company budget.\nAll these things make the job of event planner very dynamic and create many opportunities\nto network, visit places and hotels, travel, and encounter myriad different experiences. How could one resist, really?\nMiona Milic\nEditor-in-Chief\nThe post How to Be a Successful Event Planner? &#8211; Introduction in 24th Issue of SEEbtm Magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2017-06-14T15:51:26+02:00",
            "date_modified": "2017-12-13T12:43:20+01:00",
            "author": {
                "name": "Miona Milic",
                "url": "https://www.seebtm.com/en/author/miona/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/uvod.jpg",
            "tags": [
                "introduction",
                "SEEbtm magazine",
                "Hot topics"
            ]
        },
        {
            "id": "https://www.seebtm.com/en/introduction-in-the-22nd-number-of-seebtm-magazine/",
            "url": "https://www.seebtm.com/en/introduction-in-the-22nd-number-of-seebtm-magazine/",
            "title": "Introduction in the 22nd number of SEEbtm magazine",
            "content_html": "<figure id=\"attachment_29413\" aria-describedby=\"caption-attachment-29413\" style=\"width: 400px\" class=\"wp-caption alignright\"><a href=\"https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1.jpg\"><img class=\"wp-image-29413\" src=\"https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1.jpg\" alt=\"Miona Milic\" width=\"400\" height=\"342\" srcset=\"https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1.jpg 702w, https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1-300x256.jpg 300w, https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1-696x595.jpg 696w, https://www.seebtm.com/wp-content/uploads/Miona-Milic2-1-491x420.jpg 491w\" sizes=\"(max-width: 400px) 100vw, 400px\" /></a><figcaption id=\"caption-attachment-29413\" class=\"wp-caption-text\">Miona Milic</figcaption></figure>\n<p>There is no second chance for first impression. Whether in business or private. The first impression that someone gets about you or you about someone, the first impression when\u00a0you enter a room, the feeling when someone wishes you welcome (or not), the first\u00a0impression when you visit a city or country you\u2019ve never been before.</p>\n<p>Taxi drivers at the airport, hotel receptionists, and waiters in bars or restaurants I believe to be crucial in tourism, not only for forming the first but also the final impression, which are key to business, functioning, and overall success.<br />\nI would never feel welcome in a country where taxi drivers would rip me off (obviously with more than expensive service), I would never feel satisfied where people at the reception would be rude or in a bad mood, I would never feel comfortable in a caf\u00e9 or restaurant where the waiter had no sense of humor.</p>\n<p>The room or hotel amenities can be excellent, the food can taste or look great, but with a person who is rude and uninterested while greeting you, serving your, or issuing receipts, the first and final impressions are the same \u2013 unpleasant.</p>\n<p>Life is too short to be drinking bad wine, as they say, but the same goes for spending time and money on places where you do not feel like you\u2019re absolutely welcome and people are delighted to see you. Anything below this, nowadays, is unacceptable.</p>\n<p>In this issue of SEEbtm magazine, we will describe the importance of front desk management and employees who have direct contact with guests, or participants of an event.<br />\nThey are the ones whose behavior or attitude can compensate for certain mistakes made by management (if they occur), but also turn a well-planned event into a debacle. For both things, sometimes all it takes is a single word or gesture.\u00a0Appreciate and invest in your employees at all levels, those who are on the spot, in direct contact with customers or guests. They are your first, and most often the final impression.</p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/introduction-in-the-22nd-number-of-seebtm-magazine/\">Introduction in the 22nd number of SEEbtm magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Miona Milic\nThere is no second chance for first impression. Whether in business or private. The first impression that someone gets about you or you about someone, the first impression when\u00a0you enter a room, the feeling when someone wishes you welcome (or not), the first\u00a0impression when you visit a city or country you\u2019ve never been before.\nTaxi drivers at the airport, hotel receptionists, and waiters in bars or restaurants I believe to be crucial in tourism, not only for forming the first but also the final impression, which are key to business, functioning, and overall success.\nI would never feel welcome in a country where taxi drivers would rip me off (obviously with more than expensive service), I would never feel satisfied where people at the reception would be rude or in a bad mood, I would never feel comfortable in a caf\u00e9 or restaurant where the waiter had no sense of humor.\nThe room or hotel amenities can be excellent, the food can taste or look great, but with a person who is rude and uninterested while greeting you, serving your, or issuing receipts, the first and final impressions are the same \u2013 unpleasant.\nLife is too short to be drinking bad wine, as they say, but the same goes for spending time and money on places where you do not feel like you\u2019re absolutely welcome and people are delighted to see you. Anything below this, nowadays, is unacceptable.\nIn this issue of SEEbtm magazine, we will describe the importance of front desk management and employees who have direct contact with guests, or participants of an event.\nThey are the ones whose behavior or attitude can compensate for certain mistakes made by management (if they occur), but also turn a well-planned event into a debacle. For both things, sometimes all it takes is a single word or gesture.\u00a0Appreciate and invest in your employees at all levels, those who are on the spot, in direct contact with customers or guests. They are your first, and most often the final impression.\nThe post Introduction in the 22nd number of SEEbtm magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2016-10-25T14:46:30+02:00",
            "date_modified": "2017-12-15T12:29:06+01:00",
            "author": {
                "name": "Mirjana Novitovic",
                "url": "https://www.seebtm.com/en/author/officebs/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/slika-.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/20161025_131821.jpg",
            "tags": [
                "introduction",
                "Hot topics"
            ]
        },
        {
            "id": "https://www.seebtm.com/en/introduction-21st-issue-seebtm-magazine/",
            "url": "https://www.seebtm.com/en/introduction-21st-issue-seebtm-magazine/",
            "title": "Introduction in the 21st issue of SEEbtm magazine",
            "content_html": "<figure id=\"attachment_28403\" aria-describedby=\"caption-attachment-28403\" style=\"width: 350px\" class=\"wp-caption alignleft\"><a href=\"https://www.seebtm.com/wp-content/uploads/comi3.jpg\"><img class=\"wp-image-28403\" src=\"https://www.seebtm.com/wp-content/uploads/comi3.jpg\" alt=\"Miona Mili\u0107\" width=\"350\" height=\"340\" srcset=\"https://www.seebtm.com/wp-content/uploads/comi3.jpg 618w, https://www.seebtm.com/wp-content/uploads/comi3-300x291.jpg 300w, https://www.seebtm.com/wp-content/uploads/comi3-433x420.jpg 433w\" sizes=\"(max-width: 350px) 100vw, 350px\" /></a><figcaption id=\"caption-attachment-28403\" class=\"wp-caption-text\">Miona Milic</figcaption></figure>\n<p>Sharing content, knowledge, and information is, without a doubt, a mark of this day and age.</p>\n<p>Also, among the customary notions of today are sharing, lending, and borrowing \u00a0of space, accommodation, equipment, clothes. Basically, of anything that could come to your mind.</p>\n<p>The main objective is quite simple: achieving greater cost effectiveness by determining how many times would something be used. Then you decide which would pay off more \u2013 buying or renting or sharing. Kind of like deciding between diesel and petrol cars.</p>\n<p>All this is nothing new, but with the development of social media in the last 10\u00a0years, the sharing economy has taken on an entirely new dimension.</p>\n<p>Airbnb, Snapgoods, Uber, and the like are pioneers of applying this concept.\u00a0They have turned into a global trend that will significantly affect, and is already affecting the industries in which they have presence. Hotel accommodation, electronic devices, car service, or transportation are just some of the categories that will soon be forced to somehow reshape their service or product range. The impact of this concept\u2019s growth is also reflected in Apple\u2019s recent decision to invest as much as one billion dollars in Didi, Uber\u2019s biggest rival in China.</p>\n<p>As an industry in which global trends are instantly reflected, the event planning industry is abuzz with discussions about the sharing economy. One example is a survey on this issue conducted by IMEX Group. The results of this survey were announced at the recent IMEX tradeshow in Frankfurt. Still, this year\u2019s hot-spot on this subject would definitely be on the The Sharing Economy Conference itself, on 30<sup>th</sup> June in London.</p>\n<h2>You can read about its implementation, advantages, disadvantages, and overall impact in this SEEbtm issue, with a focus on the implementation and industry opinions in South East Europe region.</h2>\n<p>While we\u2019re at sharing, turn page 24 to read about the importance of convention centers in the meetings industry, about all of the bigger investments in meeting centers in the world over the last few years, as well as their ROIs and benefits to economy.</p>\n<p>Maybe this sharing of information collected through research will help regional influencers make their decisions.</p>\n<p>&nbsp;</p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/introduction-21st-issue-seebtm-magazine/\">Introduction in the 21st issue of SEEbtm magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Miona Milic\nSharing content, knowledge, and information is, without a doubt, a mark of this day and age.\nAlso, among the customary notions of today are sharing, lending, and borrowing \u00a0of space, accommodation, equipment, clothes. Basically, of anything that could come to your mind.\nThe main objective is quite simple: achieving greater cost effectiveness by determining how many times would something be used. Then you decide which would pay off more \u2013 buying or renting or sharing. Kind of like deciding between diesel and petrol cars.\nAll this is nothing new, but with the development of social media in the last 10\u00a0years, the sharing economy has taken on an entirely new dimension.\nAirbnb, Snapgoods, Uber, and the like are pioneers of applying this concept.\u00a0They have turned into a global trend that will significantly affect, and is already affecting the industries in which they have presence. Hotel accommodation, electronic devices, car service, or transportation are just some of the categories that will soon be forced to somehow reshape their service or product range. The impact of this concept\u2019s growth is also reflected in Apple\u2019s recent decision to invest as much as one billion dollars in Didi, Uber\u2019s biggest rival in China.\nAs an industry in which global trends are instantly reflected, the event planning industry is abuzz with discussions about the sharing economy. One example is a survey on this issue conducted by IMEX Group. The results of this survey were announced at the recent IMEX tradeshow in Frankfurt. Still, this year\u2019s hot-spot on this subject would definitely be on the The Sharing Economy Conference itself, on 30th June in London.\nYou can read about its implementation, advantages, disadvantages, and overall impact in this SEEbtm issue, with a focus on the implementation and industry opinions in South East Europe region.\nWhile we\u2019re at sharing, turn page 24 to read about the importance of convention centers in the meetings industry, about all of the bigger investments in meeting centers in the world over the last few years, as well as their ROIs and benefits to economy.\nMaybe this sharing of information collected through research will help regional influencers make their decisions.\n&nbsp;\nThe post Introduction in the 21st issue of SEEbtm magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2016-06-22T15:30:46+02:00",
            "date_modified": "2017-12-13T16:33:16+01:00",
            "author": {
                "name": "Miona Milic",
                "url": "https://www.seebtm.com/en/author/miona/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/Untitled-4.png",
            "tags": [
                "introduction",
                "Hot topics"
            ]
        },
        {
            "id": "https://www.seebtm.com/en/introduction-to-the-20-the-issue-of-seebtm-magazine/",
            "url": "https://www.seebtm.com/en/introduction-to-the-20-the-issue-of-seebtm-magazine/",
            "title": "Introduction to the 20th issue of SEEbtm magazine",
            "content_html": "<figure id=\"attachment_27333\" aria-describedby=\"caption-attachment-27333\" style=\"width: 350px\" class=\"wp-caption alignright\"><a href=\"https://www.seebtm.com/wp-content/uploads/miona_2.jpg\"><img class=\"wp-image-27333\" src=\"https://www.seebtm.com/wp-content/uploads/miona_2.jpg\" alt=\"Miona Mili\u0107\" width=\"350\" height=\"407\" srcset=\"https://www.seebtm.com/wp-content/uploads/miona_2.jpg 508w, https://www.seebtm.com/wp-content/uploads/miona_2-258x300.jpg 258w, https://www.seebtm.com/wp-content/uploads/miona_2-307x357.jpg 307w, https://www.seebtm.com/wp-content/uploads/miona_2-415x483.jpg 415w\" sizes=\"(max-width: 350px) 100vw, 350px\" /></a><figcaption id=\"caption-attachment-27333\" class=\"wp-caption-text\">Miona Mili\u0107</figcaption></figure>\n<p style=\"text-align: justify;\">Children instinctively like to play with other children\u00a0with whom they share jokes, similar interests,\u00a0and ways of having fun. We as adults tell\u00a0them and teach them that the children they are\u00a0friends with should be of the same social status,\u00a0skin color, religion, language, and nationality.</p>\n<h1 style=\"text-align: justify;\">Our actions are calculated in emotions, relationships,\u00a0partners, or business.</h1>\n<p style=\"text-align: justify;\">Out of fear of getting\u00a0hurt, we try to prevent situations that would\u00a0potentially end in this way.</p>\n<p style=\"text-align: justify;\">But, while you\u2019re doing \u201cwhat you should\u201d, did\u00a0it ever happen that you\u2019re yearning for moments past spent with a person or a group of\u00a0people\u00a0who just made you feel good? Are there any relationships in your life that came\u00a0to their end because of different imposed restrictions? Does happiness come from inside\u00a0or outside?</p>\n<p style=\"text-align: justify;\">When we\u2019re young we are certain that they come from outside of us. As we get older and,\u00a0perhaps, wiser&#8230; well, you get the point.</p>\n<p style=\"text-align: justify;\">The reality is that we all determine our value by the outside. In short &#8211; by our appearance\u00a0and by how much money or influence we appear to have. When in fact the truth is\u00a0that all of us &#8211; regardless of our social status, appearance, religious or cultural markings\u00a0that we wear or not &#8211; need most the things that we needed instinctively when we were\u00a0children. Having people who pay attention to us and love us as we are, and who share\u00a0our sense of humor, our success and our failures. Someone once said, \u201cPeople will forget\u00a0what you said, people will forget what you did. But they\u2019ll never forget how you made\u00a0them feel.\u201d Think about that.</p>\n<p style=\"text-align: justify;\">A smile will look good on anyone, no matter their nationality. A tear will be salty and\u00a0deep, blurring the eye regardless of the cheek being white, black, rich, or poor.</p>\n<p style=\"text-align: justify;\">This introduction is inspired by the unfortunate events in the last year, but also by all\u00a0other\u00a0events or misfortunes where people were forced to leave their homes, losing their\u00a0loved ones and going through the hardest mental and physical destruction. For every\u00a0child who had their childhood and joy taken away. No one deserves that.</p>\n<p style=\"text-align: justify;\">This issue of SEEbtm focuses on events and actions that celebrate peace, freedom, and\u00a0equality among people. Events like those are actually many, bearing in mind the fact\u00a0that people are the focus of the meetings industry. Gathering of people brought together\u00a0by interests, occupations, goals. We are going to try to inspire empathy in people.\u00a0The ability to put ourselves in someone else\u2019s shoes and imagine what they feel like is\u00a0indeed what makes us human beings. It can\u2019t hurt to be reminded of that.</p>\n<p style=\"text-align: justify;\">Living in the 21st century, we should know that differences and hatred between peoples\u00a0are generated by the media and politics. What we can do is to think for ourselves and not\u00a0let our words or actions be used for manipulation.</p>\n<p style=\"text-align: justify;\"><em>\u201cEveryone you meet</em><br />\n<em>is fighting a battle you know nothing about it.</em><br />\n<em>Be kind. Always.\u201d</em><br />\n<em>Ian Maclaren</em></p>\n<p>The post <a rel=\"nofollow\" href=\"https://www.seebtm.com/en/introduction-to-the-20-the-issue-of-seebtm-magazine/\">Introduction to the 20th issue of SEEbtm magazine</a> appeared first on <a rel=\"nofollow\" href=\"https://www.seebtm.com/en\">SEE Business travel &amp; meetings magazine</a>.</p>\n",
            "content_text": "Miona Mili\u0107\nChildren instinctively like to play with other children\u00a0with whom they share jokes, similar interests,\u00a0and ways of having fun. We as adults tell\u00a0them and teach them that the children they are\u00a0friends with should be of the same social status,\u00a0skin color, religion, language, and nationality.\nOur actions are calculated in emotions, relationships,\u00a0partners, or business.\nOut of fear of getting\u00a0hurt, we try to prevent situations that would\u00a0potentially end in this way.\nBut, while you\u2019re doing \u201cwhat you should\u201d, did\u00a0it ever happen that you\u2019re yearning for moments past spent with a person or a group of\u00a0people\u00a0who just made you feel good? Are there any relationships in your life that came\u00a0to their end because of different imposed restrictions? Does happiness come from inside\u00a0or outside?\nWhen we\u2019re young we are certain that they come from outside of us. As we get older and,\u00a0perhaps, wiser&#8230; well, you get the point.\nThe reality is that we all determine our value by the outside. In short &#8211; by our appearance\u00a0and by how much money or influence we appear to have. When in fact the truth is\u00a0that all of us &#8211; regardless of our social status, appearance, religious or cultural markings\u00a0that we wear or not &#8211; need most the things that we needed instinctively when we were\u00a0children. Having people who pay attention to us and love us as we are, and who share\u00a0our sense of humor, our success and our failures. Someone once said, \u201cPeople will forget\u00a0what you said, people will forget what you did. But they\u2019ll never forget how you made\u00a0them feel.\u201d Think about that.\nA smile will look good on anyone, no matter their nationality. A tear will be salty and\u00a0deep, blurring the eye regardless of the cheek being white, black, rich, or poor.\nThis introduction is inspired by the unfortunate events in the last year, but also by all\u00a0other\u00a0events or misfortunes where people were forced to leave their homes, losing their\u00a0loved ones and going through the hardest mental and physical destruction. For every\u00a0child who had their childhood and joy taken away. No one deserves that.\nThis issue of SEEbtm focuses on events and actions that celebrate peace, freedom, and\u00a0equality among people. Events like those are actually many, bearing in mind the fact\u00a0that people are the focus of the meetings industry. Gathering of people brought together\u00a0by interests, occupations, goals. We are going to try to inspire empathy in people.\u00a0The ability to put ourselves in someone else\u2019s shoes and imagine what they feel like is\u00a0indeed what makes us human beings. It can\u2019t hurt to be reminded of that.\nLiving in the 21st century, we should know that differences and hatred between peoples\u00a0are generated by the media and politics. What we can do is to think for ourselves and not\u00a0let our words or actions be used for manipulation.\n\u201cEveryone you meet\nis fighting a battle you know nothing about it.\nBe kind. Always.\u201d\nIan Maclaren\nThe post Introduction to the 20th issue of SEEbtm magazine appeared first on SEE Business travel &amp; meetings magazine.",
            "date_published": "2016-02-22T13:50:45+01:00",
            "date_modified": "2017-12-18T11:55:50+01:00",
            "author": {
                "name": "Miona Milic",
                "url": "https://www.seebtm.com/en/author/miona/",
                "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg"
            },
            "image": "https://www.seebtm.com/wp-content/uploads/20160218_151141.jpg",
            "tags": [
                "introduction",
                "News and events"
            ]
        }
    ]
}