![\"\"](\"https://www.seebtm.com/wp-content/uploads/chart-1-2.png\")
The overall conclusion is that everyone wants to create a positive and unusual experience for their guests. However, for now only a small percentage takes a systematic, methodical approach to the objective. As a result, creating the guest experience is largely left to luck and good weather, when it\u2019s there.
\nEvery hotel brand and venue that took part in the survey underlined that they indeed work to create the guest/customer experience. They do this mostly (60%) by implementing unusual amenities and events on their premises \u2013 performances, themed events, exhibitions, and similar. In addition, they often use special concepts and design for this purpose, as they do information technology. Hotels also frequently rely on their own staff and their interaction with guests in creating memorable experiences (Chart 1).
\n
Hotels in the SEE region still mainly (60%) get feedback from guests regarding their needs, ![\"\"](\"https://www.seebtm.com/wp-content/uploads/chart-2-2.png\")
impressions, and experiences by having them fill out a questionnaire when checking out at the front desk or upon arrival in the room. 20% of them collect feedback through online questionnaires, and another 20% through reviews. We can say that the region\u2019s hotels collect 60% of comments and impressions by direct survey at hotel (Chart 2).
![\"\"](\"https://www.seebtm.com/wp-content/uploads/pitanje-1-i-2-srp.jpg\")
![\"\"](\"https://www.seebtm.com/wp-content/uploads/chart-3-1.png\")
Considering that the website of the hotel, hotel brand, or venue is quite often the first point of contact for the guest and that it also affects the guest\u2019s experience in in interacting with a particular brand, 60% of the survey participants note that a UX designer was involved in creating their website (Chart 3).
The same share of respondents said that the percentage of users\u2019 satisfaction with their website exceeds 50%. No respondents reported users\u2019 satisfaction with their website as high \u2014 greater than 80%. On the other hand, quite a lot of them, as many as 40%, reported users\u2019 satisfaction with the hotel website as less than 30% (Chart 4).
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/chart-4-and-5.png\")
This information decidedly indicates that these failed to take enough care of user experience and website structure and design (read more about UX design by clicking here). In this regard, 80% of the survey participants said that their hotel and hotel brand had no mobile app that their guests could use during their stay and that could improve interaction with the brand and the overall experience, but that they would soon have it (Chart 5).
![\"\"](\"https://www.seebtm.com/wp-content/uploads/anketa-1-fotka-koja-fali.jpg\")
All this suggests that the awareness of the need to plan the guest experience is underdeveloped in our region, but we believe that, as with everything else, the hotel industry leaders will approach this issue in the future with more commitment and resources. This will make good experiences less a result of ad hoc outcomes and happy circumstances and more a result of well-thought-out tactics and invested effort.
\nThe post How Much Are Hotels in Region Working on Creating Experience? appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "In mid\u00ad-2019, SEEbtm conducted a survey on how much effort hotels and hotel brands in the region put in creating experiences for their guests.\nThe overall conclusion is that everyone wants to create a positive and unusual experience for their guests. However, for now only a small percentage takes a systematic, methodical approach to the objective. As a result, creating the guest experience is largely left to luck and good weather, when it\u2019s there.\nEvery hotel brand and venue that took part in the survey underlined that they indeed work to create the guest/customer experience. They do this mostly (60%) by implementing unusual amenities and events on their premises \u2013 performances, themed events, exhibitions, and similar. In addition, they often use special concepts and design for this purpose, as they do information technology. Hotels also frequently rely on their own staff and their interaction with guests in creating memorable experiences (Chart 1).\n\nHotels in the SEE region still mainly (60%) get feedback from guests regarding their needs, impressions, and experiences by having them fill out a questionnaire when checking out at the front desk or upon arrival in the room. 20% of them collect feedback through online questionnaires, and another 20% through reviews. We can say that the region\u2019s hotels collect 60% of comments and impressions by direct survey at hotel (Chart 2).\n\nConsidering that the website of the hotel, hotel brand, or venue is quite often the first point of contact for the guest and that it also affects the guest\u2019s experience in in interacting with a particular brand, 60% of the survey participants note that a UX designer was involved in creating their website (Chart 3).\nThe same share of respondents said that the percentage of users\u2019 satisfaction with their website exceeds 50%. No respondents reported users\u2019 satisfaction with their website as high \u2014 greater than 80%. On the other hand, quite a lot of them, as many as 40%, reported users\u2019 satisfaction with the hotel website as less than 30% (Chart 4).\nThis information decidedly indicates that these failed to take enough care of user experience and website structure and design (read more about UX design by clicking here). In this regard, 80% of the survey participants said that their hotel and hotel brand had no mobile app that their guests could use during their stay and that could improve interaction with the brand and the overall experience, but that they would soon have it (Chart 5).\n\nAll this suggests that the awareness of the need to plan the guest experience is underdeveloped in our region, but we believe that, as with everything else, the hotel industry leaders will approach this issue in the future with more commitment and resources. This will make good experiences less a result of ad hoc outcomes and happy circumstances and more a result of well-thought-out tactics and invested effort.\nThe post How Much Are Hotels in Region Working on Creating Experience? appeared first on SEE Business travel & meetings magazine.", "date_published": "2019-09-09T11:38:33+02:00", "date_modified": "2019-09-09T11:38:33+02:00", "author": { "name": "Mirjana Novitovic", "url": "https://www.seebtm.com/en/author/officebs/", "avatar": "https://www.seebtm.com/wp-content/uploads/slika-.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/naslovna-srp-4.jpg", "tags": [ "creating experience", "hotel brands", "hotels", "research", "survey", "Experts opinions", "MUST READ", "RESEARCH", "Statistics" ] }, { "id": "https://www.seebtm.com/en/hotels-that-put-ux-design-on-first-place/", "url": "https://www.seebtm.com/en/hotels-that-put-ux-design-on-first-place/", "title": "Hotels That Put UX Design on First Place", "content_html": "Guests remember their stay at specific hotels, they remember everything that was entertaining, different, and interesting \u2013 which is why it is in hotels\u2019 best interest to offer them exactly this. Experience. And this experience should be exceptional. They need to offer something that their guests have never seen, felt, tried, or heard before. They need to create a sort of an inextricable relationship with us\u00a0 as their customers who will always come back. In that sense, new standard levels are reached. Innovation and creativity are now part of any seri ous hotel or hotel chain, which started to compete in offering outstanding amenities. That\u2019s why today\u2019s hotel portfolios also include a well-developed hotel brand that puts experience first, perhaps even with a bit of a hipster touch.
\nRadisson RED
\nThe Radisson RED hotels, operating under the Radisson Hotel Group, started a true revolution in the hotel industry. They are inspired by art, music, and fashion, and their philosophy and concept are rooted in the millennial way of thinking. In this regard, some of the essentials include a free of charge high-speed Wi-Fi connection. The hotel brand centers on providing the guest with as many experiences as possible during the stay, and here\u2019s how. The space named OUIBar + KTCHN is designed as a place that is synonymous with drinking, food, and socializing, while the menu is made up of local, seasonal produce. You can even place your order through a mobile app and come pick it up whenever it suits you.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/radisson-red-1.jpg\")
This is what they say: \u201cWe have no time for beige. We\u2019re RED to the core. We\u2019ve designed our places\u00a0 and spaces to be bold and eclectic. Bringing art to life in our architecture and throughout the hotel, it\u2019s almost like a sleepover in a gallery. The rooms are designed for you to have fun in them. It\u2019s your space, after all.\u201d On top of it, you can also connect your smart devices to the TV and watch your favorite programs. Events & Games Studios, located within the hotel, additionally shakes up and ups the fun in your business meeting or helps you de-stress after a long day. Last but not least is staying connected at all times. The hotel\u2019s RED app offers plenty of options, from opening your door without the key to scheduling a group ride to the airport or telling you, for example, what other guests say are the best restaurants in the city. In Europe you can find them in Brussels and Glasgow, while other parts of the world where these hotels are present include Cape Town, Portland, Miami, Minneapolis, and Campinas (Brazil).
\nHilton
\nControlling your hotel room using your cellphone? Yes, this is another reality now. A year and a half ago, the Hilton launched Connected Room, which serves exactly this purpose and which is currently available at the brand\u2019s hotels in the United States. This technology allows guests to control nearly everything in their room straight from the Hilton Honors app on their mobile device \u2013 from flipping through TV channels and setting up the room temperature (even when you\u2019re not actually in the room!) to opening and closing the curtains and controlling the lighting in the room. Furthermore, you can also use the app to check-in at the hotel.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/hilton-2.jpg\")
The app is set to be enabled for voice commands. No more tapping on your phone! Another extremely interesting thing about this hotel brand and designing guest experience is one step further in personalization. If you have the Hilton Honors app installed on your phone, as a guest you can upload your photos and have them appear on all digital screens in your room. You\u2019ve been on a lengthy business trip and you\u2019re\u00a0 missing your family? Not a problem. Every time you enter your Hilton room and turn on, for example, the TV, you\u2019ll see your loved ones.
\nvocoTM
\nLast year, hotel group IHG launched a new brand named vocoTM. The name itself takes inspiration from the Latin term, meaning call or convene, combining the informality and charm of a boutique hotel with the quality and security of a global and renowned brand that is IHG.\u00a0 vocoTM promises an experience that is different, brought to life through a bold, well-known identity, an informal service style, and well-thought-out details. The three key moments in the guest\u2019s stay are identified as the following philosophies:
\nCome on in! \u2013 A welcoming experience, quick and easy check-in with a local delicacy to kick off your stay as a surprise for the guest.
\nMe time \u2013 The brand encourages guests to take a moment for themselves: extra comfortable beds and bedding, quality amenities, various shows on smart TVs, and excellent Wi-Fi in every room.
\nvoco life \u2013 The lively setting in the bar and other public areas of the hotel makes sure that the guests always have room for relaxation and enjoyment; from serving great coffee to start the day to evening meals that will surely be talked about.
![\"\"](\"https://www.seebtm.com/wp-content/uploads/voco.jpg\")
IHG started to introduce the brand in Europe, Middle East, Asia, and Africa, while America and China are earmarked for deployment over time. More than 200 vocoTM hotels are expected to open in interesting and urban locations over the next ten years.
\nJO&JOE
\nAccorHotels kick-started a revolution in the hotel industry when it introduced a new brand called JO&JOE. These hotels are designed as playful spaces intended to meet the expectations of all those who value spontaneity, love new experiences, and search for them \u2013 Townsters (those who live nearby), as well as Tripsters (those who come to explore the destination). They are focused on design, food, and creating the guest\u2019s experience. The concept is designed to promote interaction and encourage positive community living thanks to the shared spaces that are open to both hotel guests and those who are not. Something is always happening at these hotels \u2013 performances, yoga classes, or DIY workshops.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/JOJOE.jpg\")
The Happy House is a private space where Tripsters can relax, work, cook, or wash their clothes, just like at home. The essence of the brand is Together \u2013 a shared modular sleeping area shared between the guests. In addition to spacious beds, cabinets, reading lamps, and USB ports, the guests have access to common areas for recreation and bathrooms. Yours is made up of rooms and apartments for two to five people with private bathrooms and, depending on the format, kitchen areas. Ideal for small groups and families, the rooms feature a look that is entirely different from the traditional hotel rooms thanks to the originally shaped and extremely comfortable beds. Finally, OOO! (Out Of the Ordinary) offers unusual accommodation for people traveling alone or in groups of up to six people. These original formats include yurts, hammocks, and caravans and provide the guests with an unforgettable experience.
\nMeanwhile, in the region….
\nFor an unforgettable experience in Belgrade, visit Mama Shelter, situated at the very heart of the city. This place is more than a place where you sleep and eat. \u201cMama is like motherly love. It\u2019s like being in her arms: a comfortable, safe haven where you feel good. Mama feeds you generous, unique dishes made by great chefs. Like a real mom, Mama just wants to take care of you!\u201d is the message of this hotel brand.
\nCanopy by Hilton opened its branch office in Zagreb last year. These hotels spotlight the following: respect for the local through design, food, drinks, art, and\u00a0 local know-how; comfort and design \u2013 open, large lobby and comfortable rooms; more value \u2013 including Wi-Fi and breakfast, as well as a local welcome gift and an evening tasting of local drinks.
\nP.S. Don\u2019t forget that the Verde in Podgorica signed a franchise agreement with vocoTM in April! ![\"\ud83d\ude42\"](\"https://s.w.org/images/core/emoji/12.0.0-1/72x72/1f642.png\")
In conclusion, the hotel industry\u2019s efforts should be largely redirected towards creating the guest\u2019s experience because this is becoming one of the strongest ways of making a connection with the brand. And this is achieved by carefully listening to the customers\u2019 needs, their expectations, and their wishes.
\nThe post Hotels That Put UX Design on First Place appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Hotels are no longer selling place where you can spend the night in. They are now selling an experience that the customer perceives as a service.\nGuests remember their stay at specific hotels, they remember everything that was entertaining, different, and interesting \u2013 which is why it is in hotels\u2019 best interest to offer them exactly this. Experience. And this experience should be exceptional. They need to offer something that their guests have never seen, felt, tried, or heard before. They need to create a sort of an inextricable relationship with us\u00a0 as their customers who will always come back. In that sense, new standard levels are reached. Innovation and creativity are now part of any seri ous hotel or hotel chain, which started to compete in offering outstanding amenities. That\u2019s why today\u2019s hotel portfolios also include a well-developed hotel brand that puts experience first, perhaps even with a bit of a hipster touch.\nRadisson RED\nThe Radisson RED hotels, operating under the Radisson Hotel Group, started a true revolution in the hotel industry. They are inspired by art, music, and fashion, and their philosophy and concept are rooted in the millennial way of thinking. In this regard, some of the essentials include a free of charge high-speed Wi-Fi connection. The hotel brand centers on providing the guest with as many experiences as possible during the stay, and here\u2019s how. The space named OUIBar + KTCHN is designed as a place that is synonymous with drinking, food, and socializing, while the menu is made up of local, seasonal produce. You can even place your order through a mobile app and come pick it up whenever it suits you.\n\nThis is what they say: \u201cWe have no time for beige. We\u2019re RED to the core. We\u2019ve designed our places\u00a0 and spaces to be bold and eclectic. Bringing art to life in our architecture and throughout the hotel, it\u2019s almost like a sleepover in a gallery. The rooms are designed for you to have fun in them. It\u2019s your space, after all.\u201d On top of it, you can also connect your smart devices to the TV and watch your favorite programs. Events & Games Studios, located within the hotel, additionally shakes up and ups the fun in your business meeting or helps you de-stress after a long day. Last but not least is staying connected at all times. The hotel\u2019s RED app offers plenty of options, from opening your door without the key to scheduling a group ride to the airport or telling you, for example, what other guests say are the best restaurants in the city. In Europe you can find them in Brussels and Glasgow, while other parts of the world where these hotels are present include Cape Town, Portland, Miami, Minneapolis, and Campinas (Brazil).\nHilton\nControlling your hotel room using your cellphone? Yes, this is another reality now. A year and a half ago, the Hilton launched Connected Room, which serves exactly this purpose and which is currently available at the brand\u2019s hotels in the United States. This technology allows guests to control nearly everything in their room straight from the Hilton Honors app on their mobile device \u2013 from flipping through TV channels and setting up the room temperature (even when you\u2019re not actually in the room!) to opening and closing the curtains and controlling the lighting in the room. Furthermore, you can also use the app to check-in at the hotel.\nHilton Innovation Gallery\nThe app is set to be enabled for voice commands. No more tapping on your phone! Another extremely interesting thing about this hotel brand and designing guest experience is one step further in personalization. If you have the Hilton Honors app installed on your phone, as a guest you can upload your photos and have them appear on all digital screens in your room. You\u2019ve been on a lengthy business trip and you\u2019re\u00a0 missing your family? Not a problem. Every time you enter your Hilton room and turn on, for example, the TV, you\u2019ll see your loved ones.\nvocoTM\nLast year, hotel group IHG launched a new brand named vocoTM. The name itself takes inspiration from the Latin term, meaning call or convene, combining the informality and charm of a boutique hotel with the quality and security of a global and renowned brand that is IHG.\u00a0 vocoTM promises an experience that is different, brought to life through a bold, well-known identity, an informal service style, and well-thought-out details. The three key moments in the guest\u2019s stay are identified as the following philosophies:\nCome on in! \u2013 A welcoming experience, quick and easy check-in with a local delicacy to kick off your stay as a surprise for the guest.\nMe time \u2013 The brand encourages guests to take a moment for themselves: extra comfortable beds and bedding, quality amenities, various shows on smart TVs, and excellent Wi-Fi in every room.\nvoco life \u2013 The lively setting in the bar and other public areas of the hotel makes sure that the guests always have room for relaxation and enjoyment; from serving great coffee to start the day to evening meals that will surely be talked about.\n\nIHG started to introduce the brand in Europe, Middle East, Asia, and Africa, while America and China are earmarked for deployment over time. More than 200 vocoTM hotels are expected to open in interesting and urban locations over the next ten years.\nJO&JOE\nAccorHotels kick-started a revolution in the hotel industry when it introduced a new brand called JO&JOE. These hotels are designed as playful spaces intended to meet the expectations of all those who value spontaneity, love new experiences, and search for them \u2013 Townsters (those who live nearby), as well as Tripsters (those who come to explore the destination). They are focused on design, food, and creating the guest\u2019s experience. The concept is designed to promote interaction and encourage positive community living thanks to the shared spaces that are open to both hotel guests and those who are not. Something is always happening at these hotels \u2013 performances, yoga classes, or DIY workshops.\nChambres\nThe Happy House is a private space where Tripsters can relax, work, cook, or wash their clothes, just like at home. The essence of the brand is Together \u2013 a shared modular sleeping area shared between the guests. In addition to spacious beds, cabinets, reading lamps, and USB ports, the guests have access to common areas for recreation and bathrooms. Yours is made up of rooms and apartments for two to five people with private bathrooms and, depending on the format, kitchen areas. Ideal for small groups and families, the rooms feature a look that is entirely different from the traditional hotel rooms thanks to the originally shaped and extremely comfortable beds. Finally, OOO! (Out Of the Ordinary) offers unusual accommodation for people traveling alone or in groups of up to six people. These original formats include yurts, hammocks, and caravans and provide the guests with an unforgettable experience.\nMeanwhile, in the region….\nFor an unforgettable experience in Belgrade, visit Mama Shelter, situated at the very heart of the city. This place is more than a place where you sleep and eat. \u201cMama is like motherly love. It\u2019s like being in her arms: a comfortable, safe haven where you feel good. Mama feeds you generous, unique dishes made by great chefs. Like a real mom, Mama just wants to take care of you!\u201d is the message of this hotel brand.\nCanopy by Hilton opened its branch office in Zagreb last year. These hotels spotlight the following: respect for the local through design, food, drinks, art, and\u00a0 local know-how; comfort and design \u2013 open, large lobby and comfortable rooms; more value \u2013 including Wi-Fi and breakfast, as well as a local welcome gift and an evening tasting of local drinks.\nP.S. Don\u2019t forget that the Verde in Podgorica signed a franchise agreement with vocoTM in April! \nIn conclusion, the hotel industry\u2019s efforts should be largely redirected towards creating the guest\u2019s experience because this is becoming one of the strongest ways of making a connection with the brand. And this is achieved by carefully listening to the customers\u2019 needs, their expectations, and their wishes.\nThe post Hotels That Put UX Design on First Place appeared first on SEE Business travel & meetings magazine.", "date_published": "2019-08-12T12:27:26+02:00", "date_modified": "2019-08-12T12:27:26+02:00", "author": { "name": "Milica Novak", "url": "https://www.seebtm.com/en/author/milicanovak/", "avatar": "https://www.seebtm.com/wp-content/uploads/Milica-Novak.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/naslovna-110.jpg", "tags": [ "experience", "hotels", "ux design", "Experts opinions", "Hot topics", "Hotels and venues", "MUST READ", "Trends", "WHERE AND WHY" ] }, { "id": "https://www.seebtm.com/en/creating-experiences-in-the-hotel-industry/", "url": "https://www.seebtm.com/en/creating-experiences-in-the-hotel-industry/", "title": "Creating Experiences in the Hotel Industry", "content_html": "We started with the interior, the color of the walls, the materials used in furnishing, the details
\nembellishing the space. Next, the priority shifted to Wi-Fi coverage, ambiance in public areas, and extra amenities on offer. The hotel industry\u2019s one-time motto \u201cmake yourself at home\u201d
\nsupports this. Furthermore, the service is expected to be impeccable in terms of staff behavior and the way you\u2019re treated from the moment you check in at the front desk up until you leave. However, this too has an upgrade called experience. The phenomenon, which is spreading like wildfire, is becoming so important that guests are making it the top priority \u2013 even above price and location. The question is: How can guests be offered an experience and what are the ways to breathe life into a hotel brand? Modern-day guests have a taste for adventure and singular experiences. They want to be amazed, astonished, left breathless, flabbergasted… Right there at the hotel itself!
![\"\"](\"https://www.seebtm.com/wp-content/uploads/foto-1-20.jpg\")
On the other hand, the hotel industry is also aspiring to make visitors spend more quality time in the hotel. Hotels try to offer extraordinary amenities that will make their guests to want to come back. One option is that the hotel tailors the stay as much as possible to its guests. How? Through personalization. Information technology is utilized for these exact purposes. For example, when you turn on the TV in your room, you might see \u201cWelcome, Mr. Petrovic\u201d appear on the screen. Personalization can be even more visible if you\u2019re a regular guest of a hotel or hotel chain that collects your information, habits, and preferences. For example, if you often stay at the same hotel, they will try to provide you with the room you were most happy with, you might find a chocolate with a personalized welcome message or come across another small gesture of appreciation.
\nOne issue that may come up in personalization and using information technology for it is that to us it might seem like a simple thing. It\u2019s quite the opposite! Systems that facilitate this and companies that develop them often don\u2019t focus on the human being as the center of the entire experience affair. That is why hotel staff goes through additional training and tries to compensate for systems\u2019 lacking with their presence. Another option is for the hotel stay to be outside of your comfort zone. What does this mean? The human mind associates luxury with isolation, among other things. Isolation in every sense \u2013 as few guests as possible and as far away as possible from a city or place. There are hotels that took this quite literally and built resorts in deserts, where you simply have no need to leave the premises because everything is there.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/foto-2-16.jpg\")
From live-in staff to on-premise doctors. They\u2019re virtually cities built in the middle of deserts.
\nA bit extreme, is it not? However, there are other ways to offer guests something out of the ordinary by offering an unusual concept. Hotels that don\u2019t have traditional rooms, but instead, for example, large wine barrels remodeled into rooms that have everything you need. Or hotels made of ice, hotels with underwater rooms, and suchlike
Finally, we shouldn\u2019t forget about the experience provided on the hotel\u2019s official website. Since we live in the digital age, the hotel website is actually quite often our first encounter with the hotel. That is the starting point of our experience. If things seem complicated or inaccessible at that point, if you\u2019re having trouble finding the information you need or you can\u2019t find them at all, the chances of staying there start to drop. That is the reason why hotels and hotel chains are earmarking big budgets for UX design. Modern versions of hotels\u2019 online presentations are designed after serious and extensive research concerning guests\u2019 different preferences, habits, and expectations. What should catch the eye first? How much time does a user spend on average browsing the website of a hotel? What kind of information do they need? Designing the website has become a challenge in every sense.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/foto-3-10.jpg\")
Creativity and innovation have become the parameters for success in any business, and the hotel industry is no exception. The constant search for new ways to entertain guests, as well as potential customers, has easily become one of the main drivers of this business. Read on to find out how hotels manage to create experiences for guests and what it looks like in real life.
\nThe post Creating Experiences in the Hotel Industry appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Hotels used to be merely places to spend the night. The requirements included a clean room, comfortable bed, hot water, and edible food. Today they include a lot more.\nWe started with the interior, the color of the walls, the materials used in furnishing, the details\nembellishing the space. Next, the priority shifted to Wi-Fi coverage, ambiance in public areas, and extra amenities on offer. The hotel industry\u2019s one-time motto \u201cmake yourself at home\u201d\nsupports this. Furthermore, the service is expected to be impeccable in terms of staff behavior and the way you\u2019re treated from the moment you check in at the front desk up until you leave. However, this too has an upgrade called experience. The phenomenon, which is spreading like wildfire, is becoming so important that guests are making it the top priority \u2013 even above price and location. The question is: How can guests be offered an experience and what are the ways to breathe life into a hotel brand? Modern-day guests have a taste for adventure and singular experiences. They want to be amazed, astonished, left breathless, flabbergasted… Right there at the hotel itself!\n\nOn the other hand, the hotel industry is also aspiring to make visitors spend more quality time in the hotel. Hotels try to offer extraordinary amenities that will make their guests to want to come back. One option is that the hotel tailors the stay as much as possible to its guests. How? Through personalization. Information technology is utilized for these exact purposes. For example, when you turn on the TV in your room, you might see \u201cWelcome, Mr. Petrovic\u201d appear on the screen. Personalization can be even more visible if you\u2019re a regular guest of a hotel or hotel chain that collects your information, habits, and preferences. For example, if you often stay at the same hotel, they will try to provide you with the room you were most happy with, you might find a chocolate with a personalized welcome message or come across another small gesture of appreciation.\nOne issue that may come up in personalization and using information technology for it is that to us it might seem like a simple thing. It\u2019s quite the opposite! Systems that facilitate this and companies that develop them often don\u2019t focus on the human being as the center of the entire experience affair. That is why hotel staff goes through additional training and tries to compensate for systems\u2019 lacking with their presence. Another option is for the hotel stay to be outside of your comfort zone. What does this mean? The human mind associates luxury with isolation, among other things. Isolation in every sense \u2013 as few guests as possible and as far away as possible from a city or place. There are hotels that took this quite literally and built resorts in deserts, where you simply have no need to leave the premises because everything is there.\n\nFrom live-in staff to on-premise doctors. They\u2019re virtually cities built in the middle of deserts.\nA bit extreme, is it not? However, there are other ways to offer guests something out of the ordinary by offering an unusual concept. Hotels that don\u2019t have traditional rooms, but instead, for example, large wine barrels remodeled into rooms that have everything you need. Or hotels made of ice, hotels with underwater rooms, and suchlike \nFinally, we shouldn\u2019t forget about the experience provided on the hotel\u2019s official website. Since we live in the digital age, the hotel website is actually quite often our first encounter with the hotel. That is the starting point of our experience. If things seem complicated or inaccessible at that point, if you\u2019re having trouble finding the information you need or you can\u2019t find them at all, the chances of staying there start to drop. That is the reason why hotels and hotel chains are earmarking big budgets for UX design. Modern versions of hotels\u2019 online presentations are designed after serious and extensive research concerning guests\u2019 different preferences, habits, and expectations. What should catch the eye first? How much time does a user spend on average browsing the website of a hotel? What kind of information do they need? Designing the website has become a challenge in every sense.\n\nCreativity and innovation have become the parameters for success in any business, and the hotel industry is no exception. The constant search for new ways to entertain guests, as well as potential customers, has easily become one of the main drivers of this business. Read on to find out how hotels manage to create experiences for guests and what it looks like in real life.\nThe post Creating Experiences in the Hotel Industry appeared first on SEE Business travel & meetings magazine.", "date_published": "2019-07-19T09:35:43+02:00", "date_modified": "2019-07-19T09:35:43+02:00", "author": { "name": "Milica Novak", "url": "https://www.seebtm.com/en/author/milicanovak/", "avatar": "https://www.seebtm.com/wp-content/uploads/Milica-Novak.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/naslovna-105.jpg", "tags": [ "creating experience", "guests", "hotel industry", "hotels", "Hot topics", "Hotels and venues", "MUST READ", "WHERE AND WHY" ] }, { "id": "https://www.seebtm.com/en/trends-in-event-planning-from-the-supplier-s-perspective/", "url": "https://www.seebtm.com/en/trends-in-event-planning-from-the-supplier-s-perspective/", "title": "Trends in Event Planning from the Supplier\u2019s Perspective", "content_html": "A separate survey was done on the trends in event planning for event planners and suppliers was made, with a view to drawing a parallel on this topic. According to hotels, their clients mostly come from the automotive industry, pharmaceutical industry, medicine, IT and telecommunications, and beauty industry (Chart 1).
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-1.png\")
These are very similar to the data we obtained from event planners. Corporate clients are in ![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-2.png\")
61.5% of cases from the country where the hotel is located, which means that clients are mainly local. Clients from the region\u2019s countries are named in 16% cases, and those from all over Europe (Chart 2) are cutting it close (15.4%). Here the difference is noticed the most with regional clients. To be precise, event planners say that they are mainly \u2013 in 37.5% cases \u2013 organizing their 2019 events in the region, which is at odds compared with 16% that hotels said they have among regional clients. This information tells us that companies are definitely aiming to increase the number of regional events in 2019.
![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-3.png\")
In addition, the disproportion in these data can also be a result of hotels\u2019 client records, most with companies with head offices in the region\u2019s countries, in which case they record them as local clients. Fifty corporate events are organized every year in most of the hotels that took part in the survey \u2013 53.8% of them. Between 50 and 100 events annually took place in 15.4% of the hotels, while 30.8% of the hotels can say they had more than 200 organized events per year (Chart 3).
The hotel managers are optimistic about 2019 when it comes to the number of events. In ![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-4.png\")
fact, 61.5% of them expect more events than last year, others expect the number to stay the same, while nobody expects the number of events to drop in 2019 \u2014 Chart 4.
Conventions or conferences, trainings, team buildings, and product launches are the types of events that the hotels see most often, same as the event planners reported in the poll. Two-day events are organized in 46.2% of cases, while corporate events of more than three days are the least frequent \u2014 7.7%. Corporate events organized at hotels are mostly
\nmedium-sized, for 50 or 100 participants. Somewhat bigger events for up to 150 people are
\norganized in 15.4% of cases, while large events for up to 300 participants are organized in 23% of cases.
![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-5.png\")
Mobile apps, live streaming, and 360 camera filming are the technologies that are most commonly used at hotels (Chart 8). Company budgets for events \u2013 according to hotel managers (which corresponds to responses by event planners) \u2013 usually amount to up to EUR 50,000.00 (41.7%), and up to EUR 10,000.00 in 33.3% of cases.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-8.png\")
![\"\"](\"https://www.seebtm.com/wp-content/uploads/Chart-9.png\")
A budget of up to EUR 100,000.00 is spent by 16.7% of corporate clients, while 8.3% spends more than EUR 100,000.00 (Chart 9). Most hotel managers \u2014 close to 60% \u2014 believe that these budgets will remain the same for 2019, while 41.7% of them are very optimistic and believe that budgets will actually grow.
\nThe post Trends in Event Planning from the Supplier\u2019s Perspective appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "At the start of 2019, suppliers in the MICE industry \u2013 primarily hotels \u2013 also took part in the survey conducted by SEEbtm.\nA separate survey was done on the trends in event planning for event planners and suppliers was made, with a view to drawing a parallel on this topic. According to hotels, their clients mostly come from the automotive industry, pharmaceutical industry, medicine, IT and telecommunications, and beauty industry (Chart 1).\n\nThese are very similar to the data we obtained from event planners. Corporate clients are in 61.5% of cases from the country where the hotel is located, which means that clients are mainly local. Clients from the region\u2019s countries are named in 16% cases, and those from all over Europe (Chart 2) are cutting it close (15.4%). Here the difference is noticed the most with regional clients. To be precise, event planners say that they are mainly \u2013 in 37.5% cases \u2013 organizing their 2019 events in the region, which is at odds compared with 16% that hotels said they have among regional clients. This information tells us that companies are definitely aiming to increase the number of regional events in 2019.\nIn addition, the disproportion in these data can also be a result of hotels\u2019 client records, most with companies with head offices in the region\u2019s countries, in which case they record them as local clients. Fifty corporate events are organized every year in most of the hotels that took part in the survey \u2013 53.8% of them. Between 50 and 100 events annually took place in 15.4% of the hotels, while 30.8% of the hotels can say they had more than 200 organized events per year (Chart 3).\nThe hotel managers are optimistic about 2019 when it comes to the number of events. In fact, 61.5% of them expect more events than last year, others expect the number to stay the same, while nobody expects the number of events to drop in 2019 \u2014 Chart 4.\nConventions or conferences, trainings, team buildings, and product launches are the types of events that the hotels see most often, same as the event planners reported in the poll. Two-day events are organized in 46.2% of cases, while corporate events of more than three days are the least frequent \u2014 7.7%. Corporate events organized at hotels are mostly\nmedium-sized, for 50 or 100 participants. Somewhat bigger events for up to 150 people are\norganized in 15.4% of cases, while large events for up to 300 participants are organized in 23% of cases.\n\nMobile apps, live streaming, and 360 camera filming are the technologies that are most commonly used at hotels (Chart 8). Company budgets for events \u2013 according to hotel managers (which corresponds to responses by event planners) \u2013 usually amount to up to EUR 50,000.00 (41.7%), and up to EUR 10,000.00 in 33.3% of cases.\n\nA budget of up to EUR 100,000.00 is spent by 16.7% of corporate clients, while 8.3% spends more than EUR 100,000.00 (Chart 9). Most hotel managers \u2014 close to 60% \u2014 believe that these budgets will remain the same for 2019, while 41.7% of them are very optimistic and believe that budgets will actually grow.\nThe post Trends in Event Planning from the Supplier\u2019s Perspective appeared first on SEE Business travel & meetings magazine.", "date_published": "2019-05-09T14:32:42+02:00", "date_modified": "2019-05-09T14:32:42+02:00", "author": { "name": "Miona Milic", "url": "https://www.seebtm.com/en/author/miona/", "avatar": "https://www.seebtm.com/wp-content/uploads/IMG-20240224-WA0003-e1728981138373.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/naslovna-84.jpg", "tags": [ "event organization", "hotels", "MICE", "research", "suppliers", "survay", "TRENDS", "VENUES", "Hot topics", "MUST READ", "RESEARCH" ] }, { "id": "https://www.seebtm.com/en/regent-hotel-from-montenegro-is-part-of-ihg/", "url": "https://www.seebtm.com/en/regent-hotel-from-montenegro-is-part-of-ihg/", "title": "Regent Hotel from Montenegro Is Part of IHG", "content_html": "All existing Regent hotels will join IHG global online reservation system and loyalty programmes which will contribute bigger sale and profit. This Contract will ensure international expansion of hotel chain Regent Hotels & Resorts.
\n\u201eRegent is synonym for global luxury brand with long history and tradition of flawless service for their guests. Partnership with IHG, one of the biggest and most respectable hotel management companies, will promote Regent brand on global level\u2019\u2019, said Steven Pan, president of FIH.
\nThe post Regent Hotel from Montenegro Is Part of IHG appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Formosa International Hotels Corporation (FIH), within which Regent Hotels and Resorts operates, has announced they signed the Contract that made them part of InterContinental Hotels Group (IHG).\nAll existing Regent hotels will join IHG global online reservation system and loyalty programmes which will contribute bigger sale and profit. This Contract will ensure international expansion of hotel chain Regent Hotels & Resorts.\n\u201eRegent is synonym for global luxury brand with long history and tradition of flawless service for their guests. Partnership with IHG, one of the biggest and most respectable hotel management companies, will promote Regent brand on global level\u2019\u2019, said Steven Pan, president of FIH.\nThe post Regent Hotel from Montenegro Is Part of IHG appeared first on SEE Business travel & meetings magazine.", "date_published": "2018-03-19T10:46:33+01:00", "date_modified": "2018-03-19T11:43:12+01:00", "author": { "name": "Milica Novak", "url": "https://www.seebtm.com/en/author/milicanovak/", "avatar": "https://www.seebtm.com/wp-content/uploads/Milica-Novak.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/regent-mne.jpg", "tags": [ "contract", "hotels", "montenegro", "regent porto montenegro", "News and events" ] }, { "id": "https://www.seebtm.com/en/healthy-life-in-belgrade-center/", "url": "https://www.seebtm.com/en/healthy-life-in-belgrade-center/", "title": "Zepter Hotel \u2013 Healthy Life in Belgrade Center", "content_html": "The hotel offers healthy alternatives for basic human needs: food, water and air, and therefore it is a good choice for business people or tourists attracted by Belgrade for a extended period of time.
\nZepter hotel has 32 accommodation units, of which 25 are suites, 2 studios and 5 junior studios. All accommodation units are equipped with Zepter products for a healthy and long life.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/hotel-Zepter.jpg\")
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SmartLife Fitness, an oasis where our guests can work out, is equipped with the latest technogym equipment, massage center, salt room and sauna. It will make your stay at our hotel an unforgettable experience and a unique pleasure.
\nThe hotel\u2019s restaurant, SmartLife, uses technological innovation in preparing food, that makes a contribution to the preservation of health and beauty.
\nAll the food in the hotel Zepter is prepared without oil and excessive spices. Special way of meal preparation brings the level of toxins in food to a minimum, while preserving nutritional value and all of the vitamins.
The filtered water is available, purified through a specific system, that does not waste energy and preserves the environment.
\nIn order to reduce the level of toxic substances in the air, that are 40 – 100% present in the confined space, all rooms of the Zepter hotel are equipped with an innovative system that filters, purifies and enriches the air with negative ions.
Hotel offers Zepter Conference hall, terrace Joy Me and cocktail bar next to the restaurant, and all of this is already recognized as an ideal place for organizing various events.
\n![\"\"](\"https://www.seebtm.com/wp-content/uploads/Fitness_hotel-Zepter.jpg\")
The impressive open-air HORIZON Terrace is situated on the seventh floor. It offers a unique panoramic view of Belgrade and its two rivers. It is ideal for various open-air events.
Garden Block in the Zepter Hotel\u00a0is pet friendly, which is a big plus for all guests who like to travel with their pets.
\nHotel built to meet the needs of a contemporary man, with a modern design, in a building from 1937 was a true architectural accomplishment. Giving a hiding place of peace and relaxation, a getaway from the hectic city life, the hotel offers a maximum healthcare as well.
\nIf You wish to go make a city get away and enjoy nature, the ideal place could be Vila or Hote Drina in Bajina Basta. And if you come to Bosnia and Herzegovina, do visit hotel Zepter Kozarska Dubica.
\nThe post Zepter Hotel – Healthy Life in Belgrade Center appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Zepter hotel in the heart of Belgrade, Terazije 10, represents something new in this region. In addition to taking care of the comfort of their guests, hotel takes care of the guests\u2019 health.\nThe hotel offers healthy alternatives for basic human needs: food, water and air, and therefore it is a good choice for business people or tourists attracted by Belgrade for a extended period of time.\nZepter hotel has 32 accommodation units, of which 25 are suites, 2 studios and 5 junior studios. All accommodation units are equipped with Zepter products for a healthy and long life.\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \nSmartLife Fitness, an oasis where our guests can work out, is equipped with the latest technogym equipment, massage center, salt room and sauna. It will make your stay at our hotel an unforgettable experience and a unique pleasure.\nThe hotel\u2019s restaurant, SmartLife, uses technological innovation in preparing food, that makes a contribution to the preservation of health and beauty.\nAll the food in the hotel Zepter is prepared without oil and excessive spices. Special way of meal preparation brings the level of toxins in food to a minimum, while preserving nutritional value and all of the vitamins.\nThe filtered water is available, purified through a specific system, that does not waste energy and preserves the environment.\nIn order to reduce the level of toxic substances in the air, that are 40 – 100% present in the confined space, all rooms of the Zepter hotel are equipped with an innovative system that filters, purifies and enriches the air with negative ions.\nHotel offers Zepter Conference hall, terrace Joy Me and cocktail bar next to the restaurant, and all of this is already recognized as an ideal place for organizing various events.\nThe impressive open-air HORIZON Terrace is situated on the seventh floor. It offers a unique panoramic view of Belgrade and its two rivers. It is ideal for various open-air events.\nGarden Block in the Zepter Hotel\u00a0is pet friendly, which is a big plus for all guests who like to travel with their pets.\nHotel built to meet the needs of a contemporary man, with a modern design, in a building from 1937 was a true architectural accomplishment. Giving a hiding place of peace and relaxation, a getaway from the hectic city life, the hotel offers a maximum healthcare as well.\nIf You wish to go make a city get away and enjoy nature, the ideal place could be Vila or Hote Drina in Bajina Basta. And if you come to Bosnia and Herzegovina, do visit hotel Zepter Kozarska Dubica.\nThe post Zepter Hotel – Healthy Life in Belgrade Center appeared first on SEE Business travel & meetings magazine.", "date_published": "2017-07-05T13:23:03+02:00", "date_modified": "2017-07-18T12:18:31+02:00", "author": { "name": "Mirjana Novitovic", "url": "https://www.seebtm.com/en/author/officebs/", "avatar": "https://www.seebtm.com/wp-content/uploads/slika-.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/Soba_hotel-Zepter-2.jpg", "tags": [ "belgrade", "conference rooms", "Hotel Zepter", "hotels", "Hotels in Belgrade", "Hotels and venues" ] }, { "id": "https://www.seebtm.com/en/be-inspired-in-zagreb-parks-museums-hotels/", "url": "https://www.seebtm.com/en/be-inspired-in-zagreb-parks-museums-hotels/", "title": "BE INSPIRED IN ZAGREB! PARKS, MUSEUMS, HOTELS\u2026", "content_html": "![\"Dolac](\"https://www.seebtm.com/wp-content/uploads/bigstock-ZAGREB-CROATIA-APRIL-64653670.jpg\" "\\"Dolac")
1. The starting point of any sightseeing tour of Zagreb simply must be the square Ban Josip Jelacic. On the one side it\u2019s dominated by a statue of Ban Jelacic, while on the other you can find out how the city got its name, neither more nor less than after the fountain and the legend about a girl who came to fetch (Croatian word \u201czagrabi\u201d) water from it.
\nA little further off, at the Dolac market, you can buy various homemade produce from the \u201ckumice\u201d.
\n2.Whether it\u2019s clear or overcast in Zagreb, you can always see the Cathedral of the Assumption of the Blessed Virgin Mary, which together with Kaptol Square you must not miss.
\nThe cathedral was a small church at the time of its construction between the 9th and 10th century but through the ages, after many reconstruction, it was adorned by tall towers and imposing clocks of bronze and brass, weighing 8 tons.
\n3. To make a tour of the Upper City you have to climb up there first and what better way to do that than by cable car. This track, the shortest cable railroad in the world, running only 66 meters in length, will bring you right to the foot of the Lotrscak Tower.
\nIn the heart of the Upper City there is a square and St. Mark\u2019s Church whose organs you need to hear and picture of colored tiles and coats of arms on the roof you will certainly remember.
\nImmediately next to it stands Banski dvorovi (the court of the ban), the present-day seat of the Croatian Government.
\n![\"Church](\"https://www.seebtm.com/wp-content/uploads/bigstock-Zagreb-Church-St-Mark-47579338.jpg\" "\\"Church")
4. For art lovers, Zagreb has in its offer some fifty museums and galleries. The cities\u2019 main museums can all be reached on foot: the Mimira Museum, the Ethnographic Museum, and the Museum of Arts and Crafts.
Here, in the midst of green parks, you will also find the Croatian National Museum, the Academy of Dramatic Arts, and Zagreb University.
\n5. The road away from the maddening city crowd leads to Maksimir Park. The park consists of a long walking lane, lush grassy areas, forests, avenues and ponds.
\nA 17 meter high viewpoint is located in the center of the park, with a lovely view of the entire park and its biggest attraction, the Zoo.
\n6. Is there a capital where you will find islands \u2013 as many as six of them? Yes, in Zagreb, on Lake Jarun.
\nThis complex of interconnected lakes and neat paths and promenades is a favorite spot not only for daytime recreation but also for night life.
\n\n![\"Hotel](\"https://www.seebtm.com/wp-content/uploads/westin2.jpg\" "\\"Hotel")
![\"Hotel](\"https://www.seebtm.com/wp-content/uploads/dubrovnik2.jpg\" "\\"Hotel")
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0In the centre of town, on the last floor of the Hotel Dubrovnik Zagreb, the President suite found its place, having a large terrace with a view to the Ban Jelacic square.![\"DobleTree](\"https://www.seebtm.com/wp-content/uploads/hilton2.jpg\" "\\"DobleTree")
For classy pleasure and relaxation, on the 9th and 10th floor of the DoubleTree by Hilton Zagreb, you will find your oasis.![\"Hotel](\"https://www.seebtm.com/wp-content/uploads/aristos1.jpg\" "\\"Hotel")
Separate entrance, one special story and dedication, in order to make each event unique.![\"Hotel](\"https://www.seebtm.com/wp-content/uploads/antunovic3.jpg\" "\\"Hotel")
********************************************
Offer of the best cocktails, wines and cognacs, as well as cigars, can be found in the bar of Antunovic Hotel.
\nVertigo Bar, with its rotating dome, is an ideal place to take out your guests, to see the entire city of Zagreb from above and to turn a round of drinks.
\n********************************************
\n![\"Hotel](\"https://www.seebtm.com/wp-content/uploads/esplanade1.jpg\" "\\"Hotel")
For conferences and events attended by up to 300 participants, the Emerald Hall of the Hotel Esplanade Zagreb is a magnificent space of the elegant decoration and the supreme technical facilities and illumination.
\nWhat out stands as a unique feature in this hall is its round shape which provides ideal acoustics and natural sound background.
The post BE INSPIRED IN ZAGREB! PARKS, MUSEUMS, HOTELS… appeared first on SEE Business travel & meetings magazine.
\n", "content_text": "Imagine a surprise box, with a heart on top instead of a bow, which when opened provides precious inspiration by walking through the beautiful parks, perfectly linked with fountains, public squares and museums and towers and castles arising in the background. It is a city of Zagreb.\n6 must visit points in Zagreb\n\n1. The starting point of any sightseeing tour of Zagreb simply must be the square Ban Josip Jelacic. On the one side it\u2019s dominated by a statue of Ban Jelacic, while on the other you can find out how the city got its name, neither more nor less than after the fountain and the legend about a girl who came to fetch (Croatian word \u201czagrabi\u201d) water from it.\nA little further off, at the Dolac market, you can buy various homemade produce from the \u201ckumice\u201d.\nKumice are women from surrounding areas who grow their own fruit and vegetables or make homemade cheese and cream which they sell at the market place.\n2.Whether it\u2019s clear or overcast in Zagreb, you can always see the Cathedral of the Assumption of the Blessed Virgin Mary, which together with Kaptol Square you must not miss.\nThe cathedral was a small church at the time of its construction between the 9th and 10th century but through the ages, after many reconstruction, it was adorned by tall towers and imposing clocks of bronze and brass, weighing 8 tons.\n3. To make a tour of the Upper City you have to climb up there first and what better way to do that than by cable car. This track, the shortest cable railroad in the world, running only 66 meters in length, will bring you right to the foot of the Lotrscak Tower.\nIn the heart of the Upper City there is a square and St. Mark\u2019s Church whose organs you need to hear and picture of colored tiles and coats of arms on the roof you will certainly remember.\nImmediately next to it stands Banski dvorovi (the court of the ban), the present-day seat of the Croatian Government.\n4. For art lovers, Zagreb has in its offer some fifty museums and galleries. The cities\u2019 main museums can all be reached on foot: the Mimira Museum, the Ethnographic Museum, and the Museum of Arts and Crafts.\nHere, in the midst of green parks, you will also find the Croatian National Museum, the Academy of Dramatic Arts, and Zagreb University.\n5. The road away from the maddening city crowd leads to Maksimir Park. The park consists of a long walking lane, lush grassy areas, forests, avenues and ponds.\nA 17 meter high viewpoint is located in the center of the park, with a lovely view of the entire park and its biggest attraction, the Zoo.\n6. Is there a capital where you will find islands \u2013 as many as six of them? Yes, in Zagreb, on Lake Jarun.\nThis complex of interconnected lakes and neat paths and promenades is a favorite spot not only for daytime recreation but also for night life.\nS.G.\n\n\nCHECK THIS OUT…\n\nThe Westin Hotel Zagreb, among its 13 magnificent congress halls, has special one. The gala hall Opera, located on the 17th floor, and its elegance will take your breath away.\nIdeal for special events, gala dinners and formal receptions of up to 150 delegates, this hall offers an amazing view to the entire Zagreb. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0********************************************\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0In the centre of town, on the last floor of the Hotel Dubrovnik Zagreb, the President suite found its place, having a large terrace with a view to the Ban Jelacic square.\nIt is in the centre of the city bustle, and yet, isolated from the city noise.\nAlthough planned as a part of the luxury apartment, the terrace can be a perfect choice for organization of small gatherings, and it is especially known as the terrace with the best view to the city. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 ********************************************For classy pleasure and relaxation, on the 9th and 10th floor of the DoubleTree by Hilton Zagreb, you will find your oasis.\nThe World Class Fitness & Spa, in addition to the most up-to-date fitness equipment, also has the swimming pool, whirlpool and saunas.Spice it up with a view to the panorama of Zagreb and the pleasure will be guaranteed.********************************************Separate entrance, one special story and dedication, in order to make each event unique.\nThe Congress Centre of the Aristos Hotel is allocated from hotel, having its own lobby, reception desk and entrance.\nAlso, this congress centre, in its largest hall, can exhibit cars and welcome more than 350 delegates.\n********************************************\nOffer of the best cocktails, wines and cognacs, as well as cigars, can be found in the bar of Antunovic Hotel.\nVertigo Bar, with its rotating dome, is an ideal place to take out your guests, to see the entire city of Zagreb from above and to turn a round of drinks.\n********************************************\nFor conferences and events attended by up to 300 participants, the Emerald Hall of the Hotel Esplanade Zagreb is a magnificent space of the elegant decoration and the supreme technical facilities and illumination.\nWhat out stands as a unique feature in this hall is its round shape which provides ideal acoustics and natural sound background.\n\nThe post BE INSPIRED IN ZAGREB! PARKS, MUSEUMS, HOTELS… appeared first on SEE Business travel & meetings magazine.", "date_published": "2014-11-06T14:04:22+01:00", "date_modified": "2016-12-09T15:46:59+01:00", "author": { "name": "Svetlana Gavric", "url": "https://www.seebtm.com/en/author/ceca/", "avatar": "https://www.seebtm.com/wp-content/uploads/Ceca.jpg" }, "image": "https://www.seebtm.com/wp-content/uploads/bigstock-Art-Pavilion-506979171.jpg", "tags": [ "hotels", "museums", "MUST VISIT IN ZAGREB", "parks", "zagreb", "Destinations" ] } ] }